Job Description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. This role is an in‑office position based at our 1002 Thornton Rd S, Oshawa Bus Facility location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

Our Corridor Maintenance, Operations Division is seeking a Maintenance Specialist, Facilities SOGR Delivery to provide technical, operational and customer service expertise and input on all Station facilities (e.g., building structures, parking lots, bus loops, park and rides, shelters, rail platforms and rail wayside) to ensure the needs of Maintenance Delivery are met.

What will I be doing?

• Ensure the development of task plans, routes and checklist are functional for the maintenance delivery teams.

• Perform audit functions to verify that planned maintenance activities are completed efficiently, meet quality standards, and support asset performance objectives.

• Act as a representative for Facilities SOGR Delivery for infrastructure and State of Good Repairs (SOGR) projects to provide input, counsel and guidance on operational and maintenance needs and expectations, and comply with established standards in alignment with established Metrolinx standards and processes including by:

  • Conduct comprehensive technical reviews to integrate station operational and maintenance requirements into project designs, optimizing infrastructure for efficiency, longevity, and long term maintainability

  • Inspect station sites and construction areas, identify scope requirements, and proactively resolve issues that may impact GO customers during planned, active, or future construction activities.

• Provide expert technical advice and support to Engineering staff and project teams throughout all phases of station projects, maintaining a strong customer service focus to enhance the passenger experience.

• Review and inspect GO station structures and site conditions to identify deficiencies, perform root cause analysis of asset failures, and prepare detailed technical assessment and investigation reports.Collaborate with the SOGR group to prioritize deficiencies, support budget allocation, and initiate and support the planning and execution of rehabilitation and rebuild projects.

• Participate in station construction and project meetings, providing technical expertise to guide project development and execution, influencing designs to meet long term maintenance requirements, cost effectiveness goals, and customer expectations.

• Demonstrate proficiency in Hexagon EAM, including completion of work orders, labour bookings, and the addition of comments and supporting documentation related to SOGR projects and asset management activities.
• Prepare clear, concise written reports and effective verbal presentations, including investigation findings, technical assessments, and recommendations.
• Coordinate SOGR inspector schedules, provide coaching and guidance on inspection findings, and collaborate with inspectors to resolve identified issues and support project progression.
• Liaise and collaborate with internal stakeholders including Asset Management, Stations, Engineering, and Bus Operations to support effective project delivery and asset performance.

• Travel throughout the GTHA transit network as required, using a fleet vehicle, non-revenue vehicle (NRV), or personal vehicle in accordance with corporate policy.

• Work a combination of office and field assignments five days per week, typically 0700–1500 hours; shifts may vary, including afternoons or nights, to support project and operational needs.

• Perform on site work in all weather conditions, including standing and walking for extended periods of time.

• Access confined and elevated areas, including climbing ladders and accessing roofs and hatches, and use hand tools to support inspections and investigations.

What Skills and Qualifications Do I Need?

• Completion of a university degree in Urban Planning, Transportation, Architecture, Electrical, Mechanical or related field – or a combination of education, training and experience deemed equivalent. Facility Management Professional or Certified Facility Manager designation would be an asset.

• Demonstrated years’ experience in facility maintenance or the planning, design, construction, and operations of transit facilities

• Knowledge of Human Resources legislation (e.g., Employment Standards Act, Occupational Health & Safety Act, etc.) including experience in the application of collective agreement provisions.

• Knowledge of the Occupational Health and Safety Act, Environmental Assessment Act

• Comprehensive knowledge and experience with project management principles and practices, including scope, budget, and schedule controls.

• Experience leading and directing cross functional teams in simultaneous projects and ability to monitor project activities for adherence to timelines, budgets, and project performance objectives.

• Knowledge of theories, principles and practices of engineering and architectural design and construction programs within and around operating facilities, standards, and procedures.

• Interpersonal and oral/written/presentation skills to develop and implement strategic plans, alternative procurement processes and review designs.

• A valid Ontario Class G driver’s license and a clear driving record for the past five years.

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team. We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation: We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com
Application Process: All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.