Job Description

About the Role

This role provides an exciting opportunity to oversee and direct large service contracts involved in maintaining key Port Authority maintained buildings, parking garages and systems. Successful candidates will be energetic, focused on customer experience, and enjoy supervising contractors as well as motivated to maintain high levels of service.

Responsibilities

• Under the direction of the General Maintenance Supervisor the selected candidate will be responsible for directly supervising Port Authority Staff as well as monitoring maintenance service contracts. These contracts include and are not limited to the general office cleaning contract, parking lot cleaning, elevator, vehicle arrest system, unmanned gates, portable toilets, and meditation trailer contracts.
• The selected candidate will be responsible for evaluation contractor’s performance on a daily basis including providing recommendations based on airport activity. The maintenance services supervisor position also serves as the duty maintenance supervisor on the off tour and weekends for Port Authority C Tour Maintenance Staff.
• Selected candidate must be able to respond to declared emergencies, including snow conditions, and work on an overtime basis as a regular function of the job.

Additional Information

• This is a Permanent FM-2 Maintenance Service Supervisor position at LaGuardia Airport.
• The successful candidate must be able to pass fingerprint-based Criminal History Record Check as mandated by 49 CRF 1542 and will be required to obtain and maintain an airport Security Identification Display Area (SIDA) ID Card with Airfield Driving Privileges.
• This position is based at LaGuardia Airport, and the regular work schedule is Sunday to Tuesday on A-tour (10 pm to 6 am) and Wednesday to Thursday on C-Tour (2 pm to 10 pm).
• Further details will be provided by HRD at the time of the offer.

Minimum Qualifications

Candidates must present the following qualifications by the closing date of this job posting to be considered eligible for the position:

• You must have three (3) years of full-time, paid maintenance work experience.
• You must possess a valid driver’s license.
• High School Diploma or GED from an accredited institution required.
• All applicants that meet the above qualifications and have been selected for an interview must also be qualified on a Port Authority Entry-Level Assessment (ESA) test prior. This test assesses supervisory skills and will be administered virtually..

Desired Qualifications

• Demonstrate excellent interpersonal, written, verbal, and collaborative skills with the ability to interact with all levels of internal and external staff.
• Demonstrate ability to provide supervision, leadership, and direction to unionized staff and contract staff to accomplish goals, tasks, and routines.
• Demonstrate experience in supervising contract staff during snow removal operations.
• Demonstrate organizational and recordkeeping skills and ability to work independently and prioritize assignments.
• Demonstrate ability to provide a superior level of customer service through utilization of available resources and changing priorities.
• Knowledge of Port Authority operating policies and procedures, especially those related to administration, lab or relations and the ability to interpret union agreements.
• Demonstrate experience in reading and interpreting maintenance service contract documents.
• Demonstrate ability to identify, understand and integrate facility/customer service needs into day-to-day decision making and interact knowledgeably with the facility staff, service contractors and other stakeholders.
• Effective record keeping experience.
• Demonstrate knowledge of Microsoft Applications (Word, Outlook, Excel, SharePoint).

Selection Process

The application process varies by position, but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.

Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive benefits package, hybrid work options for many positions, and a professional environment that supports development and recognizes achievement.

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