Job Description

Perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.

Your Day to Day –

Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.

Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.

Organize supplies and make sure equipment is ready for the next day.

Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions, or unsafe equipment.

Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool.

Always keep an eye out for improvements – follow the preventative maintenance calendar and always keep everything working and efficient.

Be a friendly face and helping hand to our guests.

Keep your supervisor or duty manager in the loop and tell them about any low running supplies.

Look smart and approachable in your uniform.

Be ready to take on extra duties as and when the team needs you.

What We Need from You –

In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and publich holidays.

Experience – you’ll have at least one year of maintenance or repair work under your belt.

A high school diploma or related vocational training.

You’ll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.

On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics, and preventative maintenance procedures.

CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal.

Fitness – you’ll be on your feet most of the day and will need to bend and kneel a lot.

Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.

Great communication skills, you’ll be warm, welcoming, and easy to talk to.

The hourly pay range for this role is $20.00 to $26.39. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and other benefits to eligible employees.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?