Job Description
Job DetailsJob Location: Dallas, TX - Dallas , TX 75201Education Level: Not SpecifiedSalary Range: $20.00 - $20.00 HourlyJob Category: FacilitiesAbout Us: At Universal Parking, our team members are the cornerstone of our success. We pride ourselves on being recognized as a 2024 Top Workplace by the Atlanta Journal-Constitution, a testament to our commitment to creating a workplace where employees feel respected, supported, and empowered to grow. With over 175 years of combined management experience, we offer tailored parking management services that meet the diverse needs of our clients. Our turn-key solutions ensure seamless operations and exceptional service. Join us and be part of a company that values excellence, innovation, and a positive work environment!
Role Description
The Maintenance Porter performs a variety of tasks to ensure the smooth operation of the parking facility while delivering a level of service that exceeds customer and client expectations. Depending on the needs of the location, the Maintenance Porter is responsible for general repair and maintenance of gate and parking equipment, overall upkeep of the parking deck, and replenishment of ticket supplies. This role works closely with fellow team members, the Operations Manager, and/or Shift Supervisor to ensure operational standards are consistently met.
The position is a full-time, 40-hour schedule working 8:00 AM – 4:00 PM, Thursday through Monday, with Tuesday and Wednesday as regular days off.
The Maintenance Porter supports multiple nearby properties and must be willing to travel between assigned locations (approximately seven minutes driving time). Mileage reimbursement is available.
Some mechanical knowledge or general mechanical inclination is preferred but not required. Training will be provided for all location-specific equipment, including entry and exit gates, scan-to-pay equipment, ticket dispensers, scanners, and private access systems.
Principal Responsibilities
Facility Maintenance:
Perform general repair and maintenance of gate equipment as needed, including addressing broken gates, equipment resets, and basic calibration.
Perform general maintenance and upkeep of the parking deck and surrounding areas.
Conduct routine inspections of equipment and facilities and recommend necessary repairs or service.
Coordinate and assist with scheduled repair and maintenance projects.
Ensure all parking equipment and machines are functioning properly.
Operate garage sweeping equipment to maintain cleanliness of ramps and driving surfaces (subject to location).
Paint traffic lines, directional markings, and safety indicators as required.
Customer Service:
Provide courteous assistance to customers and respond to general parking inquiries.
Explain parking procedures, agreements, and facility information to prospective or current parkers.
Operations:
Issue parking violations and apply vehicle immobilization devices (booting) for illegally parked vehicles (subject to location policy).
Empty and clean trash receptacles throughout the facility.
Clean and wipe down elevator interiors, entrances, exits, and high-traffic wall areas.
Conduct routine floor walks to maintain overall cleanliness and identify operational issues.
Working Conditions
Work is performed on-site and may require extended periods outdoors or inside parking structures, including for the full duration of a shift.
Team members may be exposed to environmental conditions such as extreme heat, rain, humidity, and cold weather.
Uniforms provided
Benefits
Medical, Dental, and Vision insurance for full-time employees
Paid Time Off (PTO) accrual
Year-round work and a consistent schedule
Qualifications
At least 18 years of age
Excellent customer service and communication skills
General maintenance and equipment repair experience preferred
