Maintenance Operative
Why join us?
We’re Hello Student, part of the Empiric Student Property Group.
With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience.
Be a part of that unforgettable service!
We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN!
We are looking to hire a part time (24 hours) Maintenance Operative on a 6 month FTC. This role is primarily weekend working, with the hours split between Saturday and Sunday.
What you’ll do:
Be the go-to person for keeping our spaces looking sharp. This role is all about maintaining safe, stylish and functional buildings, while being a team player and a problem solver.
Your key responsibilities:
Maintenance and property care:
Take charge of planned and reactive maintenance, keep the buildings and grounds looking superb and handle customer raised maintenance tasks.
• Health and safety:
Ensure all statutory compliance is covered across your sites, handle emergencies efficiently and keep great working relationships with contractors.
• Finance:
Manage costs for materials and maintenance equipment and keep maintenance stock levels in line with the needs of the business.
• Sustainability & community:
Engage with local communities through volunteer work, participate in charity
events, promote recycling, energy saving and other echo friendly practices, and be a champion for positive social and environmental change.
• Customer service:
Create a “home from home” community for students, support with operational
audits, handle complaints efficiently and escalate where necessary.
Who you are:
• Experienced in facilities management in multiple sites, preferably in PBSA, hospitality or leisure.
• Plumbing, electrical or building qualifications, or proven skills in a similar field.
• A problem-solving mindset with a collaborative approach
• Adaptability, energy and a passion for delivering exceptional service.
What to expect:
This fast-paced, dynamic role includes flexible hours. This role is perfect for someone who enjoys rolling up their sleeves, solving problems and delivering exceptional standards driven by our ways of working commitments.
• Respectful
• Responsive
• Supportive
• Collaborative
• Fun
We’re Empiric Student Property, a FTSE 250 plc and the owners of Hello Student.
We create memorable and award winning student experiences by providing them an incredible home away from home. Our properties, which are some of the best in the market, coupled with our friendly and approachable team members provide a more bespoke and personal service.
This Hello Student approach – the smaller size and individual character of our buildings - helps to build a strong sense of community, encouraging students to stay with us in future years. Don’t just take our word for it. Our customers have given us NPS and customer satisfaction scores that outperform our peers in the market, they’ve voted us Best Student Accommodation for Student Wellbeing and we are constantly striving to improve this.
We’ve over 80 purpose built student accommodation buildings, located in 28 cities in the UK. Over 8,000 students live with us and this is growing as we expand in 2023 and beyond. Our buildings are in exceptional locations, often with great character and individuality.
We have incredible teams of talented property investment professionals finding and building an optimum property portfolio that brings great returns for our shareholders, marketing experts passionate about building an excellent proposition that customers want and world class operational teams that go the extra mile to give our customers the experience they deserve.
