Do you believe a maintenance team should run like a well-oiled machine-with smart systems, empowered people, and zero tolerance for mediocrity?
If you're nodding yes, this could be your next big move.
GC Realty & Development is hiring a Maintenance Operations Director-a strategic thinker and doer who will turn our field operations into a powerhouse of efficiency, responsiveness, and excellence.
We're not in the business of patch jobs. We're here to protect property value, elevate the resident experience, and deliver outcomes that scale.
In this role, you'll lead our maintenance team with a dual focus: operational control and continuous improvement.
From technician performance to vendor partnerships, budgets to KPIs-you'll take the wheel and steer this department toward higher speed, lower friction, and better results.
You're not just a manager. You're a maintenance operations expert who:
Owns It All - Budget, labor, estimates, timelines-if it impacts the department, it's on your radar and under your control
Thinks in Systems - You don't just fix problems-you solve for scale and sustainability
Leads with Clarity - You communicate clearly, follow up fast, and keep expectations high
Uses Data to Decide - You don't guess; you evaluate real-time performance metrics and act on what the numbers say
Drives Execution - You hate delays, remove bottlenecks, and keep the momentum rolling
Holds the Bar - You don't coddle-you coach, develop, and expect results from everyone you lead
Department Leadership - Oversee all maintenance operations across our Chicagoland portfolio
People Management - Hire, train, and develop high-performing technicians and field leaders
Vendor Oversight - Build strong vendor relationships, enforce SLAs, and negotiate competitive rates
P&L & Budget Control - Own the numbers. Forecast costs, manage labor, and ensure profitability
Process Optimization - Improve workflows, streamline scheduling, and enforce quality control standards
Technology & Reporting - Leverage software, dashboards, and KPIs to track and elevate performance
Compliance & Risk - Stay ahead of OSHA, HUD, and local regulations-proactively managing risk
Customer Experience - Ensure every job aligns with our brand: professional, responsive, and high-quality
5+ years in maintenance, construction management, or related trades-with real leadership experience in the field
Deep understanding of systems like HVAC, electrical, plumbing, and how to manage repairs at scale
Proven ability to lead people, manage vendors, and hold both to performance benchmarks
Comfort with maintenance software, digital reporting, and schedule optimization tools
Strong financial sense-experience with budgeting, estimate accuracy, and labor efficiency
Associate's degree required; Bachelor's degree preferred in Business, Construction, or Operations
The mindset of a builder: one who wants to leave things better than they found them
Salary $100,000-$120,000 base (commensurate with experience)
Time Off 15 PTO days + Paid Birthday + 7 Paid Holidays
Benefits Medical, Dental, Vision, Life & AD&D, FSA, Disability, Critical Illness
Perks
$500/year to grow through our Better Book Club
$25 Google Review bonus program
401K plan
Leadership coaching and opportunities for continued development
For over two decades, we've built a reputation for doing things right-no shortcuts, no excuses. Our values guide us:
RESPONSIVE - We act fast and communicate clearly
OWN IT - We take full responsibility for outcomes
GSD - We Get Stuff Done
BETTER RESULTS - We never settle
Here, you'll have real authority, clear expectations, and a chance to make an immediate impact.
If you're ready to take ownership of a growing maintenance operation, lead with confidence, and build a department that performs at the highest level-we want to hear from you.
Apply today, and see why GC Realty & Development is one of the most respected names in Chicagoland property management.
And if you're curious about how we work, check out our Glassdoor Reviews and our podcast, Straight Up Chicago Investor
As Chicago’s Responsive Property Manager® for over 20 years, GC Realty & Development has been an industry leader, guided by our core values: RESPONSIVE, OWN IT, GET SH*T DONE, and BETTER RESULTS. Providing exceptional service is what we do every day.
We recently updated our core values to include "GET SH*T DONE" because, looking back, our most successful team members were the ones who embodied that mindset. Does that sound like you? Do you want to work with a team that makes it happen???
