Job Description

Maintenance Operations Assistant Needed Today!

Be the Connector Between Vendors, Systems, and Results

GC Realty & Development manages hundreds of properties - which means maintenance services must be coordinated, documented, and completed reliably. That only happens when someone is ensuring vendors show up, services are completed, and information flows correctly between teams.

We are looking for a Maintenance Operations Assistant who will support our maintenance team by helping ensure work is properly documented, technicians' time is recorded accurately, and communication between technicians, residents, and municipalities stays organized.

This role is ideal for someone who enjoys organization, clear communication, and making sure the details behind maintenance operations are handled correctly.

What You Get

➜ Fully remote position
➜ Monday–Friday, 8:00 AM–5:00 PM CST (must be comfortable with this schedule)
➜ $7/hour, plus 20% performance-based compensation paid monthly
➜ Currency exchange rate program
➜ $25 USD for every positive Google review that mentions you by name
➜ $500 per year for reading approved books
➜ $1,000- $3,000 referral bonus for referring a team member
➜ $250 New Client Referral Bonus
➜ 10 days Paid time off
➜ Paid birthday day off
➜ 7 paid holidays

As a Maintenance Operations Assistant, you will work closely with maintenance technicians and internal team members to make sure maintenance work is properly documented and recorded.

You will communicate with technicians to confirm work completed, review timecards for accuracy, assist with inspection coordination with local municipalities, and communicate with residents when needed regarding maintenance visits.

This role is primarily administrative and communication focused.

Key Responsibilities

Technician Communication & Documentation

• Communicate with maintenance technicians to confirm what work was completed each day.
• Ensure technician timecards are accurate and fully completed
• Collect and organize documentation related to completed work orders.
• Follow up with technicians when information or updates are missing.

Work Order & Maintenance Documentation

• Confirm maintenance tasks were completed and properly documented.
• Ensure required details, notes, and information are entered into the system.
• Help keep maintenance records organized and accurate.

Inspection Coordination

• Communicate with local villages to assist with inspection scheduling
• Coordinate inspection appointments and ensure required information is documented.
• Track inspection dates and updates.

Resident Communication

• Communicate with residents regarding maintenance visits when needed.
• Help coordinate communication between technicians and residents to ensure access to units when necessary.
• Provide updates when maintenance work or inspections are scheduled.

This Role Is a Fit If You

• Have a background and continued interest in Maintenance / Property Management
• Enjoy organizing information and keeping things accurate.
• Are comfortable communicating with technicians, residents, and municipalities.
• Pay close attention to details and documentation.
• Like following up to make sure tasks are completed correctly.
• Stay organized while managing multiple conversations and updates.

Required Experience

• Minimum 1 year of experience in Residential Maintenance or Property Management
• Customer Service experience
• Fluent English written and verbal communication skills
• Ability to review documentation carefully and identify missing information
• Comfortable communicating with technicians, residents, and municipalities
• Ability to stay organized in a remote work environment

About GC Realty & Development

For more than two decades, GC Realty & Development has delivered responsive, high-quality property management by combining strong systems with team members who take ownership of their roles.

If you enjoy staying organized, communicating clearly, and making sure the details behind maintenance operations are handled correctly, we encourage you to apply.

Any employment offer is contingent upon the successful completion of a criminal background check, and professional reference checks.