What you will be doing as a Manager – Maintenance Service:
In this role, you can expect to manage the preparation and execution of airframe, engine, and avionics systems maintenance. You'll oversee essential line service functions such as fueling, towing, and washing. Ensuring compliance with the Service Center Quality System in line with the ISO9002 Quality System Manual will be a key part of your responsibilities. Join us and take your career to new heights.
Your responsibilities may include (but are not limited to):
Supervise Technical Service Managers: Lead Technical Service Managers who oversee the operations of aircraft maintenance with lead maintenance and avionics technicians to ensure high technical quality standards
Oversee Aircraft Operations: Manage fuel dispensing, towing, and positioning of aircraft, ensuring efficient Line Service functions
Optimize Resources: Plan and administer staffing, equipment, and facility resources, preparing budgets and reports to enhance service center operations
Enhance Efficiency: Drive operating efficiencies in the maintenance department, focusing on labor utilization and billing efficiency
Implement Improvements: Develop and implement work method improvements by evaluating techniques and gathering recommendations
Support Sales and Estimates: Assist in preparing cost estimates and quotations, ensuring accurate and competitive service proposals
Ensure Safety and Compliance: Maintain hazardous materials handling standards, enforce safety policies, and ensure ISO9002 Quality System compliance
Customer Account Management: Review customer account status, respond to inquiries, and resolve billing issues
On-Time Delivery: Ensure timely delivery of customer aircraft and maintain performance statistics
Loss Control: Implement scrap and shop loss reduction programs to minimize expenses
Customer Feedback: Review and share customer evaluations with teams to improve service quality
Defect Reporting: Ensure proper submission of defect reports in accordance with regulations
What you need to be successful:
A Bachelor’s degree in Business, Aviation Management, or related field is required
A minimum 8 years of relative aviation experience
Aftermarket repair/maintenance experience is preferred
A pilot’s license is helpful
An ability to obtain and maintain an airport security badge through the local airport authority (if applicable) is required
Ability to maintain confidentiality when necessary and a strong work ethic is helpful
Capability to manage competing demands and frequent changes while effectively meeting deadlines is helpful
Collaboration and working in a team environment is helpful
Why join us?
Your success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members – now and in the future, beginning day one.
401K company match + additional annual contribution equal to 4% of eligible compensation
Education assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester
Flight training bonus program for earning pilot certifications
Fertility and adoption assistance, along with discounted childcare and planning
Free financial consultations and guidance
At Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determined within a range. This provides you the opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.
Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our unique perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit!
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. For more information, visit: www.textron.com.
