The Maintenance Manager establishes standardized and industrialized custom production and repair processes in line with Sonova’s global standards. This role ensures productivity, quality, turnaround time, and cost targets are met while maintaining operational efficiency, ensuring preventive and corrective maintenance, compliance with data privacy and security standards, and a safe, reliable, and connected environment.
Ensure all product repair and custom production meets corporate quality and delivery standards
Lead and execute preventive and corrective maintenance programs for equipment, facilities, and systems
Oversee IT and OT infrastructure related to production and maintenance, ensuring reliable operations
Maintain and enforce IT Security, OT Security, and Data Privacy controls in alignment with Sonova’s global standards
Monitor and ensure the functionality of electrical, mechanical, and hydraulic systems
Manage maintenance logs, equipment inventory, and spare parts procurement
Plan and oversee all repair and installation activities, ensuring minimum downtime
Collaborate with IT and Operations teams to maintain secure data flows and protect sensitive production information
Ensure facilities, production areas, and equipment comply with safety, environmental, and data protection regulations
Manage relationships with contractors, vendors, and service providers
Report regularly to Corporate Operations management on performance, productivity, and improvement actions
Implement continuous improvement initiatives to enhance reliability, efficiency, and compliance
Bachelor’s degree or diploma in Facilities Management, Industrial Engineering, or related field
Experience in planning and managing maintenance operations, including IT/OT systems integration
Strong knowledge of electrical, hydraulic, and mechanical systems
Familiarity with IT and OT security principles and data privacy standards
Analytical and conceptual thinker with strong problem-solving abilities
Excellent communication skills, credibility, and teamwork orientation
Knowledge of stock management, cost control, and environmental legislation
Proficiency in English and Spanish (spoken and written); MS Office (Word, Excel, PowerPoint, Outlook)
More about what we offer
As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. With us, you will find a new challenge with exciting tasks and much more: an open corporate culture, flat hierarchies, promotion of education and training, the opportunity to take responsibility, an attractive selection of culinary, sports, and cultural offerings, and modern employment conditions.
Magdalena Suszek, Talent Acquistion Partner, is looking forward to receiving your complete application via our online application platform. Only direct applications will be considered for this vacancy.
Sonova does not recruit via app, telegram, carrier pigeon, or any other format that does not include speaking with an actual human.
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.
In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
