Job Number:

This is a full-time position which offers excellent benefits to include, but not limited to, the following: Medical Insurance (NEXCOM pays 70% of premium), Dental Insurance, Life Insurance, Short-Term Disability (NEXCOM provided), Long-Term Disability, Health FSA, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!

Manages the daily maintenance operations of a 200+ room NEXCOM Hospitality Group (NHG) property.

Duties and Responsibilities:

• Responsible for developing, organizing, coordinating, executing, and supervising a comprehensive maintenance, repair, and renovation program at the site level. Provide input for short and long-range planning.
• Utilizes the Property Management System (PMS) to access guest room information and status, retrieve occupancy data, and maintain out of order/out or inventory guest room requirements.
• Plans and schedules ongoing production-oriented work for all maintenance personnel on daily, weekly, monthly, and quarterly basis, adjusting staff levels as required to meet workload demand.
• Performs various maintenance related work associated with assigned NHG Buildings. Coordinates with Public Works, NAVFAC planners and outside organizations conducting maintenance related work in NHG facilities.
• Performs inspections of all facilities and common areas. Conducts other inspections with management, Command, Regional, or NHG staff as requested. Follows up on all corrective actions in a timely manner to ensure completion and guest satisfaction.
• Responsible for compliance with standard operating procedures, safety requirements, formal and on-the-job training of the maintenance staff, and inventory/maintenance of all tools and equipment. Ensures maintenance operates in accordance with established instructions and procedures.
• Responsible for all maintenance/supervisory related actions which include preparing briefing on facilities, preparing evaluations and NAVPERS request for Actions, coordinating interviews for maintenance, laborer and grounds keeping staff, preparing cost estimates for in-house self-help projects and evaluating cost estimates for contractors proposals working within NHG funded by Non-Appropriated Funds.
• May supervise various positions to include Maintenance Supervisor, Maintenance Mechanic, Maintenance Worker, Groundskeeper, and Motor Vehicle Operator. Conducts counseling and evaluations, ensures required training is complete, and recommends awards to supervisor. Participates in approving and/or recommending leave, ensuring that schedules are set to meet all program requirements.
• Handles staff suggestions and complaints in a tactful and diplomatic manner, referring difficult and/or unusual situations to the management.
• Ensures that EEO concepts are applied, and an appropriate work environment is maintained.
• Ensures security of all guests is maintained at all times.
• Ensures guest privacy is maintained at all times.
• Performs other related duties as assigned.

GENERAL EXPERIENCE: Three years of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings, grounds, fixtures, equipment, etc.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience.

SPECIALIZED EXPERIENCE: One year of general maintenance work involving a variety of trade practices associated with such occupations as air conditioning and refrigeration, electrical work, plumbing, carpentry, masonry, painting, etc. Including knowledge of safety and environmental rules and regulations, concerning procedures, tools, mechanical and electrified equipment, chemicals, and basic safe work practices supervision of human resources.

PHYSICAL REQUIREMENTS: Standing, stooping, bending, kneeling, climbing, and working in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds. A recognized professional certification or license in one trade; plumbing, HVAC, electrical, carpentry, or painting trade is preferred.