Job Description

Exceptional Hospitality Starts with You

As a Maintenance Manager at Hart Shoreditch Hotel London, Curio Collection you’re not just overseeing daily operations of the physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Do you want to Be A Part of something unique?

Hart Shoreditch Hotel London, Curio Collection by Hilton is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Maintenance Manager

Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.

How We'll Help You Thrive
• Salary: £45,000-£55,000 per annum (based on experience) plus bonus
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Employee Meal Allowance
• Discounts on F&B outlets
• Recommend a Friend Scheme
• Company’s Pension with enhanced personal pension plan
• Trainings to get started and continue to grow and loads of opportunities to progress

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Curio Collection by Hilton Hotels
Hilton’s Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home — authentically embodying the distinct culture and spirit of the community in which they reside.

Here's what you'll do during a typical day:

The role will be to manage all aspects of engineering operations, including maintaining the hotel building, and physical plant with particular attention towards health & safety, security and asset protection. Additionally the role is responsible for managing the above whilst ensuring that the building costs are managed in line with budget expectations.

Responsible for supporting hotel compliance with all statutory Fire and Health and Safety legislation.

Develops and implements strategies that deliver products and services to exceed the needs and expectations of the hotels target customer and our employees, thus providing a return on investment to our owners.

• Lead all engineering and maintenance operations across the hotel, ensuring the building, equipment, and facilities are maintained to the highest standards.
• Ensure full compliance with all Health & Safety, Fire Safety, and statutory regulations, including audits, risk assessments, training, and documentation.
• Manage preventative maintenance programmes, budgets, and departmental costs to meet financial targets.
• Oversee all plant and equipment, including HVAC, electrical, plumbing, refrigeration, water treatment, and life safety systems.
• Manage contractors and service providers, ensuring work is completed safely, efficiently, and to the required standard.
• Support the planning and delivery of CAPEX projects and annual maintenance plans.
• Monitor and improve operational performance, presenting monthly results and identifying opportunities for cost savings and efficiency improvements.
• Oversee building IT systems in partnership with external providers.
• Recruit, develop, and lead the engineering team, fostering a positive, high-performing culture.
• Work closely with department heads to support hotel operations, guest satisfaction, and brand standards.
• Supports hotel in emergency or crisis management situations, on call 24 hours should the need arise
  

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.