Job Description
The Maintenance Manager is responsible for providing day-to-day coordination of projects and team operations to ensure contractual commitments are met. This role emphasizes supervisory leadership as the primary focus, with hands-on support in maintenance and grounds operations as a secondary responsibility. The position will support and oversee a team of 4 Maintenance staff and 1 Grounds staff, ensuring high standards of service quality, technical performance, and customer satisfaction across all assigned facilities.
Schedule: Hours will vary depending on jobs needed at the school. Primarily a 8:00am-4:00pm.
Location: 1600 Ivanhoe St. Sturgis, MI
Supervisory Responsibilities (Primary):
Provide leadership, direction, and accountability for maintenance and grounds staff to ensure high performance and consistent service delivery.
- Oversee daily operations and performance of maintenance and grounds teams.
- Develop and coach staff by identifying training needs and coordinating professional development opportunities to improve skill sets.
- Ensure accountability for performance standards and continued development of team members.
- Monitor timekeeping, attendance, and adherence to company policies.
- Serve as the primary point of contact for team members and escalate issues to the Account Manager as needed.
- Conduct regular staff evaluations, coaching, counseling, and disciplinary actions when necessary.
- Make recommendations regarding hiring, assignment, and termination of personnel.
- Foster strong customer service skills within the team and ensure professional interactions with all stakeholders.
- Conduct weekly visits and building walkthroughs to monitor conditions, service quality, and team performance.
- Review all completed work orders on a weekly basis to ensure quality and accuracy.
- Review all incomplete work orders, identify gaps, and ensure follow-up and completion.
- Coordinate and communicate with vendors performing work on-site, ensuring alignment with building schedules and expectations.
- Partner with building administration to coordinate vendor activity and minimize disruption.
- Ensure all facilities, grounds, and installations are regularly inspected and maintained to high standards of workmanship and cleanliness.
Maintenance & Grounds Responsibilities (Secondary):
Provide technical support and oversight of maintenance and facility operations to ensure effective service delivery.
- Maintain accurate records of equipment status, service reports, and technical documentation.
- Manage workload distribution and job scheduling to meet deadlines and customer expectations.
- Communicate effectively with clients regarding service updates, status of work orders, and ongoing needs.
- Provide technical guidance and training to team members as needed.
- Demonstrate working knowledge of construction, maintenance, and grounds operations.
- Support preventive and corrective maintenance efforts across facilities.
- Ensure work is performed safely, efficiently, and in compliance with all regulations and company standards.
- Minimum of 3 years of experience in facility maintenance or operations, including planning and maintaining physical facilities.
- Minimum of 3 years of supervisory experience managing teams.
- Proven experience managing teams, including staff development, retention, and performance management.
- Strong knowledge of maintenance systems, preventive maintenance practices, and facility operations.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Strong organizational, multitasking, and prioritization skills.
- Excellent communication and interpersonal skills, including the ability to present information to small and large groups.
- Ability to handle confidential information with discretion.
- Detail-oriented with a high level of accuracy.
- Valid driver’s license with a satisfactory driving record.
- High School Diploma or GED required.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at
www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
