Relais & Chateau at Thornbury Castle are seeking a Maintenance Manager to join our hard working and professional 5* Hotel Team. You will be working in a unique and beautifully restored Castle supporting the operation in delivering essential maintenance across the hotel site.
The department aims to maintain a safe and comfortable environment with the highest standards for our guests. As Maintenance Manager you will assume responsibility for Health & Safety within the hotel. You will play a key role in keeping hotel facilities in optimum operating condition by performing planned preventive maintenance. You will work closely with your colleagues in Front Office and Housekeeping to ensure the hotel is kept in an excellent state. You will be able to work using own initiative, be motivated and have a keen eye for detail.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
As Maintenance Manager, you will report directly to the Hotel Manager. While this is a hands-on operational role, the successful candidate will be confident in coordinating and liaising with external contractors and third-party providers, as well as effectively leading their own team to ensure all on-site maintenance requirements are managed efficiently and to a high standard.
As well as having previous experience in a similar role, you will hold relevant trade-based qualifications in general maintenance disciplines such as plumbing, electrical or joinery. You will be confident working independently without close supervision and demonstrate strong ability to prioritise tasks and manage workload effectively.
A proactive, can-do attitude is essential, along with adaptability and agility in responding to a range of maintenance requests and operational needs. You will be proficient in IT systems for building and maintenance controls, including app-based platforms for logging, tracking, and managing tasks.
You will ideally hold a NEBOSH qualification or be willing to work towards one. Experience in writing SOPs (Standard Operating Procedures) and undertaking risk assessments is also required. Experience working within listed buildings would be highly advantageous.
Relais & Châteaux is an exceptional worldwide collection of 580 unique, independently operated hotels and restaurants, united by strong values and a devotion to excellence across every aspect of hospitality.
Originating in France in 1954, and now present in 65 countries, the Association works to celebrate the distinct art de vivre of every global destination. Led by passionate hoteliers, chefs and restaurateurs, each of its properties cultivates a meaningful sense of place by nurturing its individual cultural, gastronomic and environmental heritage and collaborating with local artisans.
With many of its properties run by families, who pass their savoir-faire down from one generation to the next, Relais & Châteaux represents an evolving legacy of memorable travel experiences, in harmony with all life on Earth.
