Job Description

Lead Hand Maintenance Technician
Marriott on the Falls
Niagara Falls, ON, Canada

Located on the brink of one of the world’s greatest natural wonders, the Marriott on the Falls is a 404 guestroom full service hotel, minutes away from area attractions, world-class wineries, golf and casinos. The Marriott on the Falls also offers sumptuous dining options at its on-site Milestones Fallsview Restaurant along with 23 private function rooms and boardrooms totaling over 40,000 square feet of meeting space including our 8400 sq. ft. Oakes Grand Ballroom with an additional 2700 sq. ft. foyer. Whether our guests are traveling on business or taking a much needed vacation, our mission is to always exceed the expectations of our guests.

of Responsibilities:
At Marriott on the Falls, our operations thrive with the commitment of Associates who demonstrate/support the Marriott core values and culture of putting people first, acting with integrity, serving our world, embracing change, and pursuing excellence. We are looking for a dynamic individual with a passion for service who is excited to lead our maintenance team and is ready to jump into any situation to give a helping hand!
This key service position is responsible for:
• Leading the maintenance team in repairs, in trouble shooting /responding to mechanical repairs ranging from heating, ventilation and air conditioning equipment, fan coils, chillers, pumps, boilers and cooling towers and general maintenance throughout the hotels and restaurants.
• Ensure HVAC, plumbing, electrical, and utilities systems are operating smoothly.
• Schedule/perform service and repairs for all areas of the property.
• Assist in overseeing the preventative maintenance program & property’s esthetics, including repairs, painting, touch ups, etc
• Assist in reviewing and approving all maintenance, parts, trades and third-party costs.
• Assist in special projects including seasonal installs, capital improvements and tasks as assigned.
• Follow Company and Department’s safety and security policies and procedures to ensure a clean, safe, and secure environment.
• To work in a neat and efficient manner – keeping work areas clean and well organized.
• Follow property specific procedures for handling emergency situations (i.e. Evacuations, medical emergencies, natural disasters.)
• Follow Hazardous Material Management Program procedures for the handling and disposing of chemicals.
• Complete appropriate safety training and certifications to perform work tasks.
• Conduct daily engineering rounds.
• Address guests' service needs in a professional, positive, and timely manner.
• Provide assistance to coworkers, ensuring they understand the tasks.
• Visually inspect tools, equipment, or machines (i.e. Identify defects).
• Use the Lockout/Tag out system and use PPE before performing any maintenance work.
• Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.
• Assist the team in responding and attending to guest repair requests.
• Report any serious maintenance problems, unusual findings, or safety hazards immediately to the Manager.
• Identify, locate, and operate all shut-off valves for equipment.
• Maintain proper maintenance inventory and requisition parts and supplies as needed.
• Record all information for finished and unfinished calls prior to shift change.
• Assist with snow removal and maintenance of ice management when required.
• Use proper equipment, wear, appropriate personal protective clothing and apply correct lifting procedures, as necessary, to avoid injury.
• Perform other reasonable job duties as requested by management.

Job Requirements:

• Minimum 5 years’ work experience in a similar role or vocational training or equivalent with a strong Mechanical aptitude preferred.
• Technical knowledge of electrical, HVAC, refrigeration, plumbing, city steam heating, and all areas of engineering.
• Ability to effectively lead and direct others.
• Working knowledge of electrical, fire, and health & safety codes.
• Working knowledge of water treatment programs, blueprints and wiring schematics, power and hand tools, and other technical trade-related equipment.
• Demonstrated knowledge of all mechanical equipment critical to the operation of the building.
• Ability to handle multiple tasks at one time.
• Professional appearance and demeanor.
• Must be able to lift 50lbs.
• Must be able, walk, stand or walk for long periods of time and climb, kneel or crawl in confined spaces.
• Previous hotel experience an asset.
• Must be able to communicate well in English, in both written and oral forms.
• Must be able to work flexible hours which includes holidays and weekends.
• Trade certification preferred.

Some Benefits Marriott on the Falls Employees Enjoy:
• Growth and development opportunities within the Hotel.
• Complimentary daily staff meal.
• Immediate access to the Friends and Family hotel and dining discounts at any participating Marriott and Starwood brands hotels worldwide.
• Complimentary parking; complimentary bike storage facilities.
• Shower and locker facilities.
• Complimentary Company sponsored events.
• Personalized electronic access to your pay statements and annual T4 statements- accessible from the comfort of your own home, any computer, tablet or smartphone 24 hours per day, 7 days a week via online.

Marriott on the Falls is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture, and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

TO APPLY:
Interested applicants MUST submit a completed ‘Internal Job Posting Application’ and Resume to Maria Ioannoni Human Resources in person or via email

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.