Job Description

Conveniently located in the heart of the quaint college town of Evanston, with easy transit access to Chicago, our beautiful historic hotel offers versatile meeting space, dining options for all, and a unique guest experience. We are looking for our next great team member to join us on our Engineering team to perform general maintenance work and ensure to achieve and maintain quality standards. This is a unionized position.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard

to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Engineering team.

Some of the perks you will receive working for our hotel:

• Discounts with our Crescent managed properties in North America for you & your family
• Hotel Room Discounts at Hilton branded properties worldwide.

Here is what you will be doing each day:

As Engineer I, you will help maintain the resort’s facilities, equipment, and guest environments to high operational and service standards. You will respond to work orders, assist with room and facility repairs, perform preventive maintenance, and help ensure the property remains safe, functional, and welcoming for guests and team members. You will be working with our Engineering team to assist with preventive maintenance of the hotel rooms, general maintenance of the hotel, routine and major repairs and completion of work orders in accordance with our high-quality standards. You will be working with hand and power tools, chemicals and heavy machinery.

• Perform preventive maintenance in guest rooms, public areas, and back-of-house spaces.
• Respond promptly to engineering and maintenance service requests.
• Complete routine and minor repairs involving painting, plumbing, electrical systems, air conditioning, boilers, and mechanical systems.
• Assist with troubleshooting facility issues and escalating larger repairs when needed.
• Use hand tools, power tools, chemicals, and equipment safely and appropriately.
• Help maintain pools, spa-related systems, and other resort amenities as assigned.
• Keep work areas clean, organized, and compliant with safety standards.
• Support guest satisfaction by completing quality work in a courteous and timely manner.
• Document completed work and communicate maintenance needs clearly to supervisors and team members.
• Follow all resort, brand, and workplace safety procedures.

Does it sound like you?

• High school diploma or equivalent preferred.
• At least 3 years of general hotel, apartment, or building maintenance experience preferred.
• Working knowledge of painting, plumbing, electrical systems, air conditioning, boilers, and general mechanical systems.
• Pool and spa maintenance experience is a plus.
• Ability to communicate effectively in verbal and written form.
• Strong work ethic, self-initiative, and attention to detail.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.