Job Description

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Job Description:

The Centralized Maintenance and Services (CM&S) Division is seeking a maintenance craft person to join the Elevator / Hoist Crew. This role provides maintenance, troubleshooting, preventive care, and emergency response for elevators and hoists across the Kingsport site.

Maintenance Craft Person: Troubleshoots, diagnoses, and repairs mechanical and electrical equipment associated with elevators and hoists, with an emphasis on electrical troubleshooting. Takes ownership of hoist inspections or a set number of area-specific elevators together with a team member, including preventive maintenance, inspections, documentation, and follow-up. Works both independently and as part of a team and participates in the scheduled on-call rotation.

It is recommended that a current resume include all relatable prior work experience, any training certifications, apprenticeship completions and license information.

Schedule & On-Call Rotation Information:

• 5-week rotating schedule that includes some weekend coverage:
• 4/10 hour days (Monday–Thursday) schedule 3 out of every 5 weeks (as assigned)
• Work 1 week out of 5, Tuesday–Friday.
• Work 1 weekend out of every 5 (Thursday–Sunday).
• Schedule offers 6 consecutive days off every 5-week rotation (per staffing plan).
• On-call rotation: scheduled periodically for one person every 10 weeks for after-hours coverage (compensated per Eastman guidelines). Must be reachable and able to respond per departmental policy.

Candidates Must:

• Demonstrate a strong understanding and commitment to safety and follow company safety programs and life critical processes.
• Troubleshoot, diagnose, and repair mechanical and electrical equipment associated with elevators and hoists, with an emphasis on electrical troubleshooting.
• Take ownership of hoist inspections or a set number of area-specific elevators together with a team member (preventive maintenance, inspections, documentation, follow-up).
• Work unsupervised when required: managing workload, assessing and setting work priorities, and reporting progress to supervision.
• Provide after-hours emergency support and participate in a scheduled on-call rotation.
• Work cooperatively in a team environment and assist coworkers as needed.
• Demonstrate willingness to take training for elevators and hoists and apply new skills on the job.

Job Expectations:

• Must follow all safety procedures.
• Must wear company-provided personal protective equipment such as safety shoes, safety glasses with side shields, and hard hats at all times in designated areas. Other specialized protective equipment must be worn when required.
• Must be able to perform all physical requirements of the job, with or without reasonable accommodations.

Examples of physical requirements include, but are not limited to:

• Must be able to climb as necessary to reach the job.
• Must be able to work from ladders, scaffolds, platforms, crane baskets and JLG lifts.
• Must be able to work in confined spaces.
• Must be able to work the rotating schedule described above, including weekend coverage and the on-call rotation.
• Must work overtime as required.
• Must be familiar with basic computer functions such as creating, sending, and receiving e-mails and data entry.
• Must have a strong work ethic, demonstrating both initiative and a professional attitude.
• Must have clear and concise verbal and written communication skills.
• Must be able to apply mechanical and electrical aptitude to properly maintain the performance of the equipment within area of responsibility.

Qualifications:

Required:

Experience and Work Skills:

• 5+ years of experience troubleshooting electromechanical systems is required. (Candidates should ensure their resume reflects the experience / skills required. )
• Demonstrated commitment to safety.
• Ability to work independently, manage workload, and prioritize tasks.
• Strong teamwork and communication skills.

Education and Other Requirements:

• High School Diploma or GED required.
• Must be at least 18 years of age.
• Must have valid driver’s license.
• Must be legally authorized to work in the United States.

Preferred:

• Ability to troubleshoot electrical equipment is a plus.
• Experience troubleshooting elevators a plus.
• Applicable elevator certifications are a plus.

Training & Development:

• Candidate must complete all required training for a mechanic position, including the apprenticeship program through Northeast State where applicable, within the prescribed timeframe.
• WorkKeys Requirements:

Eastman is an equal opportunity employer and is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.