Job Description

Schulte Hospitality Group is seeking an energetic, experienced, and hands-on Maintenance Engineer – Level 3 to join our team!

SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team. Employee housing on Mackinac Island is available with this position.

What’s in It for You?

When you join SHG, you’ll be part of an inclusive, employee-focused workplace invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people.

SHG provides a rewarding, fun, and flexible work environment; exciting perks; opportunities for career growth; and a robust benefits package that includes, but is not limited to:

• Work Today, Get Paid Today with DailyPay

• Free telemedicine and virtual mental health care access for all associates beginning on day one

• Multiple health and life insurance options

• 401(k) plan with company match for eligible associates

• Paid parental leave

• Paid time off

• Holiday pay

• Pet insurance

• Employee Assistance Program

• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more

Our Company

Schulte Companies is a leading third-party management company with deep, multigenerational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and three countries.

Our portfolio includes reputable brands such as Marriott, Hilton, IHG, and Hyatt, as well as many unique independent, boutique, and lifestyle properties and restaurants.

The Maintenance Engineer – Level 3 is an experienced engineering professional responsible for independently diagnosing, repairing, and maintaining the hotel’s building systems, equipment, guest rooms, public areas, and grounds.

This role handles advanced maintenance assignments, supports preventive maintenance programs, responds to urgent service needs, and may provide technical guidance to less-experienced team members. The ideal candidate has broad working knowledge of HVAC, plumbing, electrical, mechanical, and carpentry systems and consistently delivers safe, timely, and guest-focused solutions.

Job Duties and Responsibilities

• Independently diagnose and resolve complex maintenance issues involving HVAC, plumbing, electrical, mechanical, and building systems

• Perform advanced repairs and preventive maintenance throughout guest rooms, public areas, back-of-house spaces, and property grounds

• Inspect, maintain, troubleshoot, and repair HVAC equipment and related controls

• Troubleshoot and repair plumbing fixtures, piping, drains, pumps, and water systems within the scope of the position

• Diagnose and complete appropriate electrical repairs, including fixtures, lighting, outlets, switches, and related components

• Perform general carpentry, painting, drywall, hardware, and finish repairs

• Conduct scheduled preventive maintenance to reduce equipment failures, service interruptions, and guest inconvenience

• Complete daily property and equipment rounds, documenting deficiencies and promptly addressing or reporting identified concerns

• Respond to guest and departmental maintenance requests with urgency, professionalism, and minimal disruption

• Prioritize and complete work orders accurately and within established service standards

• Identify recurring equipment problems and recommend practical, cost-effective corrective actions

• Assist with maintaining an appropriate inventory of tools, replacement parts, filters, lamps, and other maintenance supplies

• Support vendor and contractor activity by providing property access, technical information, and follow-up inspections as directed

• Read and interpret equipment manuals, schematics, safety information, and maintenance documentation

• Follow all company safety procedures, lockout/tagout requirements, chemical-handling practices, and applicable codes

• Maintain clean, safe, and organized mechanical rooms, workshops, and storage areas

• Provide technical guidance and on-the-job support to less-experienced maintenance associates when requested

• Assist engineering leadership with projects, inspections, emergency response, and coverage needs

• Participate in the property’s emergency response and on-call rotation as required

• Perform other duties as assigned

Education and Experience

• Minimum of three years of hotel, commercial building, multifamily, or facilities maintenance experience required; hospitality experience strongly preferred

• Demonstrated experience independently troubleshooting and repairing HVAC, plumbing, electrical, mechanical, and general building systems

• Trade school, technical certification, apprenticeship, or college coursework in a mechanical, electrical, HVAC, or related technical discipline preferred

• Experience performing preventive maintenance and documenting completed work

• Experience supporting or mentoring less-experienced maintenance personnel preferred

• Applicable trade licenses or certifications are preferred where required or relevant

Knowledge, Skills, and Abilities

• Advanced working knowledge of HVAC, plumbing, electrical, mechanical, and general carpentry systems

• Strong diagnostic, troubleshooting, and problem-solving abilities

• Ability to work independently, exercise sound judgment, and determine when an issue requires escalation or a licensed contractor

• Knowledge of safe work practices and the proper use of hand tools, power tools, ladders, and testing equipment

• Ability to read equipment manuals, technical instructions, and basic schematics

• Ability to organize and prioritize multiple work orders in a fast-paced hotel environment

• Strong attention to detail and commitment to completing repairs correctly

• Basic math, measurement, and recordkeeping skills

• Effective verbal and written communication skills

• Ability to communicate professionally with guests, team members, leaders, vendors, and contractors

• Ability to exceed the expectations of guests and team members

• Excellent time-management and follow-through skills

• Ability to maintain a calm, service-focused approach during urgent or emergency situations

• Ability to work a flexible schedule that may include evenings, weekends, holidays, and on-call assignments

Physical Demands

The physical demands described below are representative of those that an associate must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Prolonged periods of standing and walking

• Ability to bend, kneel, crouch, climb, reach, stretch, push, pull, and move as needed to access and service equipment

• Ability to use ladders and work in confined or elevated areas, as permitted by company safety procedures

• Ability to visually inspect equipment, machinery, fixtures, and building systems

• Ability to operate hand tools, power tools, and diagnostic equipment safely

• Ability to lift and carry up to 50 pounds

The hiring process may include a phone interview, interviews with one or more managers, a drug screen, background check, reference checks, and a potential employment assessment.

This job description is intended to provide a general description of the responsibilities, benefits, and compensation applicable to this position. It is not an exhaustive list of all duties, responsibilities, or qualifications. Paid Time Off is available to eligible associates in accordance with the company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Schulte Hospitality Group is an Equal Opportunity Employer.