Job Description

Benefits:

• Health insurance
• Paid time off
• Dental insurance

JOB SUMMARY: The Maintenance Engineer is responsible for ensuring the proper operation, safety, and upkeep of the hotel’s buildings, equipment, grounds, guest rooms, and public areas. This role supports a safe, comfortable, and well-maintained hotel operations through timely response to maintenance requests, preventative maintenance, and exceptional service to guests and team members.

ESSENTIAL FUNCTIONS:

• Respond promptly to maintenance requests and urgent issues to ensure minimal disruption to hotel operations.
• Perform routine maintenance tasks to guest rooms, public areas, furniture, and equipment, including painting, plumbing, carpentry, electrical, HVAC, and other mechanical systems to ensure efficient operation.
• Completes work orders for guest rooms and public areas, including but not limited to replacing ceiling tiles, filters, and light bulbs; patching vinyl; painting; and repairing pipelines, toilets, sinks, and kitchen and laundry equipment.
• Performs preventative maintenance tasks of guest rooms, public areas, and building equipment in accordance with hotel and brand procedures.
• Documents work completed, materials used, and issues requiring follow-up in the work order system.
• Maintains the front entrance, parking lot, garage, exterior trash bin collection, and surrounding areas, ensuring they remain clean, safe, and presentable; reports conditions requiring additional attention.
• Keeps maintenance work areas organized and follows established procedures to secure tools, supplies, equipment, keys, and other company assets.
• Monitors maintenance supplies and reports replenishment needs; assists approved vendors with access and coordination as assigned.
• Inspects guest rooms, public areas, equipment, and grounds to identify maintenance needs and safety concerns. Promptly reports urgent hazards or equipment failures to the Maintenance Supervisor or MOD and escalates unresolved concerns according to hotel procedures.
• Follows safe work practices, uses required protective equipment, and follows applicable equipment isolation and chemical handling procedures. Reports hazards, injuries, and incidents promptly.
• Escalates issues involving life safety systems, major equipment failures, or work outside the position’s training or authority; does not perform specialized work without required authorization.
• Assists with emergency response as assigned and follows established procedures for reporting and addressing leaks, outages, and other urgent conditions.

QUALIFICATIONS AND REQUIREMENTS:

Work Experience:

1-2 years prior applicable work experience, including practical experience in building maintenance, hotel maintenance, or a related trade, or an equivalent combination of training and experience.

Physical Requirements

• Essential functions may be performed with or without reasonable accommodation. Duties involve the following:
• Standing, walking, and/or driving for more than 90% of the workday. Minimal sedentary work (less than 10%).
• Bending, kneeling, crouching, and reaching; using tools, ladders, and stairs.
• Frequent lifting or carrying of 50 pounds.
• Lifting items over 100 pounds occasionally.

Knowledge, Skills, and Abilities:

• Demonstrate predictable, reliable and timely attendance.
• Working knowledge of electrical, mechanical, plumbing, and preventative maintenance systems.
• Ability to use hand and power tools safely, troubleshoot routine problems, and recognize when specialized assistance is needed.
• Ability to follow verbal instructions and complete tasks within assigned deadlines.
• Ability to work independently and collaboratively with team members and other departments.
• Receptive to supervision, feedback, coaching, and corrective action.
• Strong communication skills with the ability to convey information clearly.
• Ability to make quick, accurate decisions when addressing maintenance issues or emergencies.
• Works effectively under pressure and in fast-paced situations.
• Strong listening and problem-solving skills when addressing concerns raised by guests or coworkers.
• Ability to read and understand chemical labels and Safety Data Sheets (SDS) to ensure proper and safe use.

Benefits/Perks

• Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within

Equal Employment Opportunity & Accommodation

The Hotel is an equal opportunity employer. In accordance with applicable law, the Hotel prohibits discrimination and harassment based on actual or perceived protected characteristics identified in its Equal Employment Opportunity policy or otherwise protected by federal, state, or local law.

The Hotel provides reasonable accommodations to qualified applicants and Associates with disabilities. Essential functions of this position may be performed with or without reasonable accommodation. Applicants and Associates who need an accommodation should contact Human Resources at hr@excelhotelgroup.com.

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Compensation: $20.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.