The Dillard House, a Farm Resort is a new addition to the Legacy Ventures portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality.

Installs, maintains, and repairs machinery, equipment, physical structures, plumbing, and electrical systems in resort and restaurant facilities.

Essential Duties and Responsibilities

• Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
• Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
• Ensuring completion of work orders
• Creating and implementing Preventative Maintenance Program
• Ensuring adherence to local, state and federal compliance of OHSA regulations
• Conducting Life Safety Training and maintaining records related thereto
• Electrical and Mechanical Maintenance of Life Safety Systems
• Training and development of maintenance Team members
• Operating within established budget guidelines
• Providing excellent service to internal and external customers
• Vendor relationship management
• Inventory control of property operations related tools and supplies.
• Expense Management
• HVAC maintenance and repair
• Maintaining resort aesthetics (painting, furniture maintenance, etc.)
• Visually inspects and tests machinery and equipment.
• Listens for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantles defective machines and equipment; installs new or repaired parts.
• Cleans and lubricates shafts, bearings, gears, and other parts of machinery.
• Installs and repairs electrical apparatus, such as transformers and wiring, electrical and electronic components of machinery and equipment.
• Lays out, assembles, installs, and maintains pipe systems and related hydraulic pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Repairs and maintains physical structure of establishment.
• Installs, programs, or repairs automated machinery and equipment, such as robots or programmable controllers.
• Operates cutting torch or welding equipment to cut or join metal parts.
• Fabricates and repairs counters, benches, partitions, and other wooden structures.
• Maintains a Preventative Maintenance Program within the rooms to insure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded.
• Proper uniform, and name tag always worn.
• When meeting a guest, acknowledgment and a pleasant greeting is always given.
• Team member is able to assist guest on in house outlet information along with local information.
• Respond to maintenance requests received from the housekeeping department within 15 minutes (occupied room).
• Response to guest requests for maintenance assistance within 15 minutes or less.
• Parking lot and grounds will be patrolled on a continuous basis throughout the day (minimum of two times per day).
• Pool chemical testing must be completed a minimum of twice a day.
• Emergency lighting is to be checked a minimum of once a week.
• In-room smoke detectors are to be checked monthly.
• Guests’ name will be always used upon entering an occupied room.
• When approached by a guest with a problem, Team member will have the knowledge to be empowered to assist the guest in resolving the problem.
• Keep a daily maintenance log of all work performed on all areas of the resort/motel.
• Comply with all OSHA standards and be aware of any potential chemical hazards and the protective equipment needs in handling them.
• Maintain property exterior curb appeal and landscaping per company procedure and standards.
• Team members will understand the financial goals of their department and resort.
• Team members will understand the role they play in attaining the financial goals of their department and resort.
• Interacts with internal and external customers in a positive, professional and accommodating manner.
• Perform any other job-related duties as assigned.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a flexible schedule and ability to workdays, evenings or nights any day of the week, including weekends and holidays.
• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment
• Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
• Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.

Education and/or

Experience: College degree preferred. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.