Job Description

Maintenance Director

Spring Oak Senior Living – Tri-Cities, VA

Lead with Purpose. Build a Career That Matters.

At Spring Oak Senior Living, we're proud to be recognized as a Great Place to Work. Our motto, "Welcome to the Family, " reflects our commitment to creating a warm, welcoming, and supportive environment where both residents and team members thrive. We believe every employee plays an essential role in enhancing the lives of our residents, and we're looking for a dedicated Maintenance Director who takes pride in creating a safe, beautiful, and well-maintained community.

As the Maintenance Director, you will oversee the maintenance, repair, and appearance of our community, ensuring a safe, comfortable, and inviting environment for residents, visitors, and staff. This is an excellent opportunity for a hands-on leader who enjoys solving problems, managing building systems, and making a meaningful impact every day.

Responsibilities

• Oversee the daily maintenance and operation of the building, grounds, and facility systems.
• Perform preventative maintenance and coordinate repairs to ensure the community remains safe and well-maintained.
• Utilize strong handyman skills, including experience in two or more trades such as electrical, carpentry, HVAC, or plumbing.
• Complete drywall repairs, painting, and general maintenance projects.
• Maintain the interior and exterior of the community to the highest standards of cleanliness and appearance.
• Troubleshoot and perform minor repairs on appliances, office equipment, maintenance equipment, and grounds equipment.
• Ensure all maintenance supplies, chemicals, tools, and equipment are stored safely and comply with safety regulations.
• Respond to maintenance emergencies and participate in an on-call rotation as needed.
• Protect the community during inclement weather by assisting with snow removal, salting, shoveling, storm preparation, and emergency response.
• Foster a positive, customer-focused experience by interacting professionally with residents, families, and team members.

Qualifications:

• Minimum of three (3) years of maintenance experience, with prior leadership or supervisory experience preferred.
• Demonstrated knowledge of building systems, including HVAC, electrical, plumbing, carpentry, drywall, painting, and general facility maintenance.
• Ability to diagnose maintenance issues, perform repairs, and implement preventive maintenance programs.
• Working knowledge of OSHA regulations, life safety standards, and general building codes.
• Strong organizational, time management, and problem-solving skills with the ability to prioritize multiple responsibilities.
• Excellent interpersonal and customer service skills with the ability to communicate effectively with residents, families, vendors, and team members.
• Ability to work independently while leading and collaborating with others in a team-oriented environment.
• Must be available to participate in an on-call rotation and respond to emergency maintenance situations as needed.
• Proficient in the safe operation and maintenance of hand tools, power tools, and maintenance equipment.
• Ability to lift up to 50 pounds, climb ladders, bend, stoop, reach, and work both indoors and outdoors in varying weather conditions.
• Valid driver's license and an acceptable driving record are preferred.
• Experience in senior living, assisted living, healthcare, hospitality, or multifamily property maintenance is strongly preferred.