Avis Budget Group

Maintenance & Damage Manager

Avis Budget Group  •  Philadelphia, PA (Onsite)  •  2 months ago
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Job Description

We’renow hiring an Auto Body Damage Managerto join the Avis Budget Group team. In this role, you will lead the overall performance of the fleet services function with respect to the servicing, vehicle damagerepairand in-fleeting/de-fleeting of rental vehicles to maximize fleetutilizationand profitability for the City/District. You will drive operational excellence, lead a high-performing team, andmaintainsafety, efficiency, and accountability across all damage operations.

What You'll Do: 

  • Develops,implementsand communicates operating plans to maximize fleetutilizationto business and company guidelines, directing and controlling the vehicle damage repair of fleet vehicles

  • Manages performance of team members/employees against business plan by setting, communicating,monitoringand updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idlecarsand vendor management/cycle time

  • Assesses damage areaon a daily basisto prioritize vehicles for repair and/or salvage; communicates work toappropriate teammembers/employees

  • Ensures all repair orders are completed and processedin accordance withestablished guidelines

  • Determinedamage repair estimated labor hours and sourceoptimalrepair parts

  • Minimizes damage estimate, bodyshopand on-lot repair cycle time

  • Conducts monthly damage writer reviews and damage writer audits

  • Forecasts, budgets and manages key financial drivers including, but not limited to, cost of repair

  • Selects,managesandmaintainsappropriate bodyshop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed

  • Ensures proper use of purchase orders, receipt of services and/goods,timelysubmission of invoices for approval and thetimelypayment of invoices

  • Maintain up to date files on vendor insurance policies

  • At bussing locations, oversees the damage repair of all busses for the operation

  • Manages all areas of the employee lifecycle including hiring, on-boarding, training, recognition and performance management of both managers and employees to enable ahigh performanceculture

  • Supervises, develops, motivates,recognizesand evaluates the performance of manager and employee staff to enable a high performing culture

  • Manages allfacetsof employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner,in accordance withCompany policies and partnering with Human Resources Business Partners where appropriate

  • Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

  • May berequiredto performadditionalduties as directed by management

PerksYou’llGet: 

  • Access to Medical, Dental, Vision, Life and Disability insurance

  • Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages

  • 401(k) Retirement Plan with company matched contributions

  • Full training to learn the business and enhance professional skills

  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars

  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

  • Community involvement opportunities

What We're Looking For: 

  • High School diplomarequired;2-4 yearcollege degree preferred (or equivalent in education,trainingor experience)

  • Minimum of 2 years management experience of employees in related field (rental car, automotive shop orservice orientedfield)

  • Prior experience writing damage is preferable

  • Valid driver’s license and successful background check

  • Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, asdeterminedby business needs

  • Ability to lift 50 pounds and oversee multiple work areas

  • Organizational and prioritization skills

  • Financial acumen and forecasting skills

  • Talent management and delegation

  • Proven written and verbal communication skills

  • Excellent investigation andproblem solvingskills

  • Negotiation and vendor management skills

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,we’removing the future of transportation forward with our innovative, customer-focused solutions. 

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where weoperate

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisementdoes not constitutea promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits informationisaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time, with or without notice, subject to applicable law. This position may be with any affiliate ofAvisBudget Group. 

PhiladelphiaPennsylvaniaUnited States of America

Avis Budget Group

About Avis Budget Group

Avis Budget Group, Inc. is a leading global provider of transportation solutions, both through its Avis and Budget brands, which have more than 11,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than one million members.

Avis Budget Group operates most of its car rental offices in North America, Europe and Australasia directly, and operates primarily through licensees in other parts of the world.

Avis Budget Group is headquartered in Parsippany, N.J.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Parsippany, NJ
Year Founded
Unknown
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