Job Description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE
The Maintenance and Administrative Coordinator is responsible for delivering hands-on building maintenance services to ensure a clean, safe, and well-functioning environment across one assigned property (approximately 60% of the role). This includes completing a range of interior and exterior hands-maintenance tasks, including performing minor construction, electrical and plumbing tasks and projects.
This role involves coordinating administrative and operational details (approximately 40%), including organizing maintenance schedules, liaising with external contractors for work beyond scope, coordinating invoice, and ensuring timely communication and follow-up to effectively support service users and staff.
STATUS
Exempt. On Site.
HOURS
• Sunday to Thursday: 0900 - 1700
WHAT WE OFFER?
• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES
As a Maintenance and Administrative Coordinator, your responsibilities will include:

Building Maintenance
• Under the general guidance of the Maintenance and Asset Manager assumes a primary role in completing necessary repairs that are within their scope.
• Ensure safety standards are established and maintained for the building and preventative maintenance tasks are performed.
• Depending on the program, may maintain lawns and yards as per guidelines and performs minor gardening and lawn maintenance tasks.
• Monitors and orders maintenance supplies.
• Assists with and/or conducts inspections of resident spaces.
• Supports residents with coordinating dehoarding and clutter reduction within resident spaces.
Building Maintenance Coordination
• Under the general guidance of the Maintenance and Asset Manager assumes a primary role in coordinating repairs that are out of their scope to external contractors.
• Liaises with contractors to ensure the quality and timeliness of the repairs.
• Provides input to the Program Manager and/or other staff regarding the planned or emergency maintenance issues.
• Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties.

Administration
• Maintains an up-to-date list and schedule of all planned and unplanned maintenance, as well as repairs for our assets.
• Assists the Maintenance and Asset Manager in the development of annual repair schedules, budgets, and capital plans as requested.
• Research options and make recommendations related to property, appliances, furniture, and service providers.
• Approves invoices and coordinates payment for external contractors related to the work completed within their region.
• Follows all relevant Connective policies, procedures, and guidelines.
• Performs other tasks as necessary.

EXPERIENCE AND SKILLS
• Grade 12 level education and/ 2 years of related work experience.
• Building Service Worker Certificate and/or vocational training (an asset)
• Maintenance Skills Required: Experience in performing carpentry, painting, mechanical, and plumbing maintenance, and repairs
• Ability to use all Microsoft Office tools to coordinate Administrative Work (Word, Excel, Teams, Outlook etc..)
• Experience in establishing and maintaining a collaborative and positive relationship with residents and other staff.
• Ability to manage time efficiently, with a high level of accuracy, and attention to detail.
• Ability to establish and maintain effective and professional working relationships with contractors.
• Strong communication skills (listening, verbal, and written).

REQUIREMENTS
• Ability to successfully complete a Children and Vulnerable Persons Criminal Record Check.
• Ability to successfully pass a reference check.
• Valid Class 5 BC Driver’s License
• Personal vehicle to be used for work purposes (preferred)
• Current Emergency First Aid Certificate (Please refer to the Certificates accepted in B.C. - WorkSafeBC)

COMPENSATION
Annual Salary will start at $49,400 up to $61,800 based on experience and qualifications. This role will also be eligible for Connective's comprehensive Benefits Package.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?
• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/