Job Description

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

As a Facility Maintenance Coordinator, you are the trusted, hands-on expert who ensures our offices are safe, efficient, and welcoming. In this role, you’ll have ownership for resolving day-to-day facility issues—whether it’s preparing workstations, troubleshooting equipment, or coordinating provider services. Your work directly enhances the employee experience and keeps our facilities operations running smoothly behind the scenes.

Key Responsibilities

• Conduct daily facility walkthroughs to identify and resolve issues related to lighting, cleanliness, temperature, and functionality
• Perform minor repairs and maintenance tasks (e.g., light bulb replacement, AV resets, furniture adjustments)
• Coordinate and inspect preventative maintenance activities with external service providers
• Respond promptly and professionally to equipment and system issues
• Open, update, and close maintenance tickets with clear documentation
• Escalate complex or unresolved issues to the Facilities Supervisor or appropriate service providers
• Partner with HR and Office Services to prepare workspaces for new hires and employee exits
• Support healthy and safety initiatives including fire extinguisher checks, AED inspections, and emergency readiness
• Set up and break down spaces for internal and client-facing events
• Monitor and ensure performance of janitorial, HVAC, coffee, and other service providers
• Report and follow up on landlord-related deficiencies
• Maintain cleanliness and functionality of shared spaces, restrooms, and appliances
• Assist with light-duty installations (e.g., whiteboards, signage, furniture assembly)
• Support internal office moves, reconfigurations, and renovation readiness
• Communicate clearly with internal stakeholders and ticket requestors, providing courteous and solutions-oriented service
• Support facility security and access control procedures
• Address a wide range of repair tasks including carpentry, plumbing, painting, and minor structural fixes

Qualifications

• Minimum 2 years of experience in facilities maintenance, building operations, or office services
• Basic knowledge of facility maintenance procedures and safety protocols
• Proficiency with hand and power tools
• Strong organizational and time management skills
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience coordinating with service providers and supporting multi-department operations is preferred
• May require occasional evening or weekend work for special projects or emergencies

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.