Job Description

Maintenance Coordinator – Property Management
Wilmington, NC | Full-Time

We’re looking for an organized, reliable, and communicative professional to join our team in a support role as Maintenance Coordinator for a fast-paced residential property management company. This position plays a key role in keeping our property management operations running smoothly.

About the Role
As part of a collaborative and fast-paced team, you'll primarily support our maintenance and property management processes. You’ll be the go-to person for troubleshooting tenant maintenance issues, dispatching vendors, and following up to ensure work is completed. In addition, you’ll assist with a variety of property tasks like property inspections, taking marketing photos, installing lockboxes, and other hands-on field work that supports our property managers.

Key Responsibilities

• Serve as the first point of contact for maintenance issues: gather details, walk tenants through basic troubleshooting steps, and determine next steps
• Dispatch and coordinate with vendors, track progress, and follow up to confirm completion
• Monitor maintenance workflows and help keep property notes up to date
• Assist with property inspections, take photos, and document property conditions
• Install lockboxes, signage, and other physical items at properties
• Support the property management team with various admin and operational tasks as needed

Qualifications

What We're Looking For

• Strong organizational skills and attention to detail
• Clear, professional communication (written and verbal)
• A calm and solution-oriented mindset when handling issues
• Comfortable working both at a desk and in the field
• Reliable transportation and willingness to drive to properties as needed
• Experience in property management, maintenance coordination, or administrative support is a plus, but were willing to train the right person

Why Work With Us?
We’re a local team that takes pride in doing things the right way. You’ll have the opportunity to grow in a supportive, process-driven environment with a company that values teamwork, trust, and taking care of both people and properties.