Founded in 1910,KONEis a global leader that provides elevators,escalatorsand automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe,convenientand reliable. Our operations in over 60 countries around the world has helped us achieve our position as aninnovation and sustainabilityleader with repeated recognitions byForbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team andassistthelocalbranchas a Maintenance Contract Coordinator for KONE Americas? This position will support our New York Metro district and will work out of our Pennsauken, NJ branch.
The role will be 100% in office during the training period, eventually transitioning to a hybrid schedule.
Doyouenjoyworking ina fast-paced environment?
Are you able to collaborate with all levels of the organization to achieve business goals?
Have youdevelopedaproficiency with office management tools(e.g.MicrosoftOffice Suite,SAP,customer relationship management, etc.?)
Do you have apassion forcustomersatisfaction?
Are you able to perform and manage multiple tasks at the same time?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Maintenance Contract Coordinator,you will provide specialized support to the Service Business and coordinate with sales and customers to ensure the accuracy of contracts and data being logged, maintained, and reported.
You will bring 2+ years of progressive and successful customer service experience to KONE along with an appetite for learning a new industry. A High School education or equivalent.
Initiate ECMS requests via Salesforce
Manage the process for local and district maintenance contract requests from sales to KBS, including but not limited to, initiate, receive, evaluate and update
Perform all data entry and activity requirements for Maintenance contracts, equipment and customer master data to be accurately entered into SAP system
Manage the Maintenance audit process
Perform Maintenance Contract quality checks and reconcile errors
Audit and maintain completeness and accuracy of Equipment and Customer Master Data
Additional duties as assigned.
Hiring requirements
Proficient in MS Word and Excel
Well Organized
Customer service mindset
Come share your passion and energy to make a positive impactatKONE for our customers andyourcareer!
KONE is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Read more on www.kone.com/en/careers/
At KONE, we foster an innovative and collaborative culture, valuingeach individual'scontribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.We'reproud to offer experiences and opportunities to help you achieve career and personal goals whilemaintaininga healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation
We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.
Just some of our many benefits include:
The hiring range for this role in the Pennsauken, NJ location is $58,600.00 –$76,965.00The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location
KONE Annual Bonus plan at5% Target Incentivebased on achievement of company goals and individual goals
#LI-TG1
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
We shape the future of cities.
