Job Description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Maintenance Caretaker

Sanctuary Students - Dundee

£24,801 - £26,116 per annum

36.25 hours per week

We’re looking for a hard working and self motivated Maintenance Caretaker to work within our student accommodation sites based in Dundee.

The ideal candidate will have recent experience working in a caretaking role including completing maintenance and compliance tasks within an accommodation setting. Working in a small team, you will be responsible for providing a safe, clean and well maintained environment for student residents. Some lone working will be required.

The role of Maintenance Caretakerwill include:

• Undertake reactive basic repairs and maintenance duties in student accommodation, undertaking repairs and reporting issues which require specialist attention
• Ensuring statutory compliance is maintained including carrying out Fire Alarm tests, emergency lighting & water hygiene checks, ensuring they are completed in a timely manner
• Record keeping in line with standard operations procedures
• Maintaining materials and equipment stock levels to ensure cost effectiveness and availability
• Assisting the management team with flat inspections and audits to ensure safe and secure environments in line with Health and Safety and emergency procedures and regulations
• Ensuring the standard of cleanliness of the site is maintained including waste management and cleaning in accordance with specific site requirements and schedules
• Delivering high quality customer service to our residents and escalating any shortfalls in service delivery to the line manager to ensure they are dealt with appropriately
• Act as the first point of contact to our customers, responding positively to complaints and service breakdowns

Skills and experiences:

• Experience within a caretaking or maintenance role is essential
• Practical skills in identifying and /or carrying out basic repairs
• Working knowledge of health and safety
• Excellent communication skills allowing you to provide great customer service
• The ability to assess priorities and plan work effectively to meet deadlines
• Able to work on own initiative as well as part of a team, interpreting written and verbal instructions and maintain written records
• Occasional travel may be a requirement of the role.

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

• 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work Scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Job Reference: 229447

Inclusion is one of our core values We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

Sanctuary Students is a trading name used by Sanctuary Housing Association (an exempt charity) and Sanctuary Management Services Limited.