Job Description

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.

Reporting to the Maintenance Manager, the Maintenance Technician performs all tasks related to the upkeep and repair of the hotel's facilities. They contribute to guest comfort and satisfaction through the quality of their work and proactive approach.

Responsibilities

• Conduct regular inspections of the hotel to identify potential issues and prioritize maintenance and repair tasks.
• Notify the Maintenance Manager of any significant problems requiring intervention and propose an action plan.
• Respond promptly and follow up on maintenance requests from guests and other departments.
• Carry out necessary repairs efficiently and timely to minimize negative impacts on guests.
• Take necessary measures to address repairs that cannot be completed by the contractor technician.
• Perform preventive maintenance tasks according to the schedule established by hotel management.
• Follow established health and safety regulations.
• Work hand in hand with the housekeeping department to ensure all deficiencies are addressed promptly.
• Collaborate with other hotel departments to enhance the guest experience.
• Perform other duties as needed and special projects as assigned by management.

Qualifications

• Relevant training in property maintenance.
• Minimum of two years of experience in property maintenance.
• Autonomy and a strong sense of responsibility.
• Attention to detail and precision.
• Organizational skills and ability to manage priorities.
• Proactive problem-solving skills.
• Good communication skills in French and English, both written and verbal.

BENEFITS

• Group insurance plan with telemedecine
• Group RRSP and DPSP (Deferred Profit Sharing Plan)
• 50% employee discount at all of our establishments for the employee and up to 3 guests
• Discounts with our business partners (transportation, wellness, leisure)
• Company culture that values employees
• Employee recognition events
• Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.