Job Description

Exceptional Hospitality Starts with You

The DoubleTree by Hilton Christchurch is looking for an all-rounder Maintenance Assistant to join our small team looking after the iconic Chateau on the Park hotel. The role is responsible for carrying out maintenance work promptly and always to the highest standard, delivering an excellent experience for both Guest and Team Members. As a Maintenance Assistant, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. A Maintenance Assistant will also be required to follow all company statutory and legal regulatory requirements during repairs.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws

• Respond to all enquiries promptly

• Carry out maintenance repair work and ensure the appropriate PPE is worn during all repair

• Follow planned preventative maintenance programmes

• Ensure good relationships with internal and external customers and contractors

• Ensure energy conservation initiatives are implemented

• Follow Health & Safety regulations.

• Attend additional training suitable to the role

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

What are we looking for?

A Maintenance Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude

• Good communication skills

• Committed to delivering a high level of customer service

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work on their own or in teams

• 32 hours minimum weekly

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous maintenance experience including electrical, plumbing or painting and decorating

• Relevant qualifications for the role