Job Description

Help us maintain our future.
Join a team where advanced automation, reliability, and continuous improvement come together to power life‑changing pharmacy operations. In this role, you’ll think strategically while staying closely connected to the equipment and teams that keep our facilities running. If you thrive on complex problem‑solving, analytical thinking, and hands‑on innovation, this is an opportunity to create meaningful impact every day.

The Maintenance and Controls Engineer (Automation Engineering Advisor) holds advanced responsibility for the reliability, performance, and continuous improvement of pharmacy automation systems. You’ll serve as a technical leader—driving solutions that improve uptime, safety, and operational excellence.

Responsibilities

• Provide advanced troubleshooting, installation, and repair support for automated production equipment, including electrical controls, PLCs, robotics, applications, and data systems.
• Serve as a technical authority for robot‑ and PLC‑based hardware and software, ensuring system stability and optimal performance.
• Diagnose complex automation issues using electrical, mechanical, and pneumatic drawings, schematics, and specialized diagnostic tools.
• Lead the planning and implementation of automation enhancements, partnering with developers, designers, production engineers, and operations leaders to improve process quality and equipment performance.
• Drive continuous improvement initiatives through data analysis, functional reviews, and participation in reliability and optimization studies.
• Collaborate with vendors and internal development teams to evaluate, design, and implement new or enhanced automation technologies.
• Support operational readiness and disaster recovery efforts by ensuring automation systems can be rapidly restored and stabilized.
• Deliver technical training and knowledge transfer to Electro‑Mechanical Technicians and fellow Pharmacy Automation Engineers.
• Perform root cause analysis for reliability events using Systematic Problem Solving (SPS) methodologies and implement sustainable corrective actions.
• Maintain accuracy and availability of critical spare parts by validating inventory levels and coordinating part ordering for repairs, rebuilds, and projects.
• Contribute to project milestones and ensure automation systems meet performance, reliability, and safety expectations.

Required Qualifications

• High School diploma.
• Minimum of 5 years of experience troubleshooting automated control systems in a production or manufacturing environment, including emergency and corrective maintenance.
• Advanced electrical troubleshooting expertise.
• Hands‑on experience programming and troubleshooting PLC‑based systems.
• Proven ability to work effectively during off‑hours, including occasional weekends, to support operational requirements.
• Ability to travel up to 5% for training, as needed.
• Willingness and ability to work second (afternoon) shift
• This role is worksite‑dependent and must be performed onsite

Preferred Qualifications

• Bachelor’s degree in Engineering or a related technical field.
• Programming and troubleshooting experience using RSLogix platforms (500 and 5000).
• Experience with automation and visualization tools such as RSView, Cognex, DeviceNet, and FANUC/ADEPT robotics
• Advanced electro‑mechanical and pneumatic troubleshooting capabilities.
• Proficient use of precision tools and procedures for repairing complex electro‑mechanical machinery.
• Working knowledge of Microsoft Office applications

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.