Job Description

JOB DESCRIPTION: Maintenance Engineer

POSITION SUMMARY

The Maintenance Engineer plays a critical role in assuring product quality through preventive maintenance of rooms/suites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties

1. Responds promptly and follows through on guest requests in effective and friendly manner.
2. Trouble shoots and repairs basic maintenance, electrical, technical, HVAC and plumbing needs in guest rooms/suites.
3. Conducts preventative maintenance on all guest room/suite furniture, fixtures and equipment.

Job Duties and Responsibilities:

• Ensures the comfort of guests by doing routine checks and maintenance on the hotel’s heating and cooling systems.
• Inspects plumbing on a regular basis by checking for rusty or ruptured pipes, toilet malfunctions, and water damage to ceilings and floors, water pressure, cracked tiles and leaks. Makes sure that all toilets flush, drains are unclogged and sinks, tubs and pools are leak-free.
• Checks electrical wires, plugs and circuit breakers.
• Checks the hotel’s lighting needs. Change bulbs, ballasts and fixtures.
• Ensures that sprinkler systems are working properly
• Ensures that all smoke detectors and carbon monoxide detectors have fully-functioning batteries .Locks on the door to the main entrance, bedrooms, conference rooms, storage closets and other areas in the hotel should be routinely monitored. Other security measures include checking the alarm systems and fire extinguishers.
• Cares for furniture by checking for loose pieces, worn-out upholstery, discoloration, scratches, dents and even misplaced furniture.
• Maintains the exterior by power-washing, freshening up the paint
• Ensures that garden areas are properly watered.
• Checks to make sure the tables, chairs, projection screens and equipment function properly and that the meeting spaces are presentable for guests and their attendees.
• Adheres to key control policies and procedures.
• Ensures good working order of furniture, fixtures and equipment of public areas
• Effectively completes department paperwork, including work orders, activity log, shift checklists, etc.
• Working knowledge of safety lock-out/tag-out (LOTO) system including accurately posting on safety LOTO board, safety LOTO cards, locks, padlocks and extra, keys are properly stored and marked.
• Properly stores and secures tools, equipment and supplies.
• Complies with hotel safety prevention rules and techniques, including fire safety.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from supervisor.
• Complies with all safety policies, practices and procedures and reports all unsafe activities to supervisor.
• Participates in proactive team efforts to achieve hotel and company goals.
• Provides leadership to others through example and sharing of knowledge and skills.
• Performs other duties as assigned.

Vesta Hospitality’s focus areas are:

Our Teams | Our Guests | Financial Responsibilities | Our Revenue | Responsible Business

Guest satisfaction scores, inspection and audit results, green initiatives, safety and risk prevention measures, and others.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Education and/or Experience:

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Knowledgeable of basic repair and maintenance skills including carpentry skills, grouting, painting, caulking, and blueprint reading.

Language Skills:

Must be able to read, write and speak English. Must be able to read and interpret simple and complex documents, reports, manuals and correspondence. Must be able to write simple and complex documents, reports, and correspondence. Must be able to speak effectively with clear speech to individuals and groups.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills

Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical demands described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

The associate must frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds and in rare occasions lift up to 100 pounds. While performing the duties of this job, the associate is regularly required to stand, talk, hear and walk; reach with hands and arms; use hands to finger, handle or feel. The associate is frequently required to climb or balance, stoop, kneel, crouch, or crawl; occasionally required to sit, taste or smell, and navigate through tight spaces. The associates must be able to read, see (close, color, distance and peripheral vision), adjust focus and apply depth and perception vision. While performing the duties of this job, the associate is frequently moving equipment (such as tools, ladders, hoses, etc.), furniture and appliances.

The work environment described here is representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

While performing the duties of this job, the associate is frequently exposed to work near moving mechanical parts and vibration, outdoor weather conditions, wet or humid conditions (non-weather), extreme cold or heat (non-weather), and in high, precarious places. Occasionally, the associate is exposed to fumes or airborne particles and the risk of electric shock. The noise level in the work environment is usually moderate to loud, depending on the specific duties.