Job Description

POSITION SUMMARY

Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs.

Requirements

MAINTENANCE DUTIES AND RESPONSIBILITIES:

• Respond and attend to guest repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and

address guests.

• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Communicate with different types of people to comprehend what they want and to

provide them with information and assistance.

• Check for new maintenance requests and provide updates to the Operations Manager once

the task is completed.

• Ability to interpret readings from meters & gauges and other measuring units.
• Ability to prioritize and organize work assignments.
• Ability to work under pressure situations and exercise good judgements.
• Ability to focus attention on details, speed and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to ensure security of guest room access and hotel property.
• Ability to read and understand test equipment, measuring devices, and safety manuals.
• Preform maintenance activities in the guest room like plunging toilets, unclogging

drains, general repairs, general electrical work and basic work on air conditioningunits.

• Perform maintenance activities in hotel public areas like plunging toilets, unclogging

drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic

items.

• Test, troubleshoot and perform basic repair on all types of equipment.
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• To be available for any emergencies and act in a maintenance capacity to protect guests

and associates, and preserve the building and its systems during the emergency.

• To monitor fire alarm/life safety systems as necessary, to be fully informed of the

system operation and to handle emergencies involving the systems.

• Carry out and complete the Facility Maintenance Program.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Maintains the hotel facility and related equipment in a safe and efficient manner.
• Performs other duties as assigned by the Operations Manager or General Manager.

PREREQUISITES:

To be able to work in a neat and efficient manner, keeping work areas clean and well organized. Ability

to multi-task in busy environment and adheres to hotel standard operating procedures. Must be

committed to delivering a high level of customer service.

EDUCATION

High school or equivalent education.

EXPERIENCE

Previous maintenance experience with a good understanding of English, both written and oral.DUTIES AND RESPONSIBILITIES: