Job Description

The Main Banker is responsible for overseeing and balancing all casino bankroll functions while ensuring compliance with company policies, internal controls, and gaming regulations. This position manages large cash transactions, prepares and verifies bank deposits, distributes funds to casino departments, and maintains accurate financial records. The Main Banker provides exceptional guest and team member service while operating in a fast-paced, high-security environment requiring strong attention to detail, accountability, and integrity.

Essential Job Functions:

• Responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory.

• Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.

• Conducts all transactions in a confidential manner.

• Money Handling, Regulatory Compliance.

• Cashes Chips, Fast Cash Tickets, Travelers Checks, Coupons and exchanges loose coin.

• Uses QCP workstation and processes automated & manual check cashing and credit card advances for guests.

• Completes guest enrollment process for QCP/ACM check cashing and credit card cash advances.

• Basic Computer Skills such as Word and Excel proficiency.

• Must be willing to learn, understand and adhere to all Title 31 requirements for reporting, record keeping and cash handling procedures for MIL’s, MTL’s, CTR’s and SARC’s.

• Accepts and assists with guest completion of check cashing applications.

• Records the information regarding transactions on reports and forms.

• Maintains internal controls with reports describing errors and discrepancies.

• Completes required Title 31 entries to Monetary Instrument Log and Multiple Transaction Log.

• Collects and records required guest information for completion of Currency Transaction Reports.

• Activates players, cashes checks, issues markers, processes marker payments and marker transfers, both electronically and manually using CMS.

• Processes front money deposits & withdrawals using CMS and processes wire transfers and found money.

• Processes Table game chip Fills and Credits using automated and manual systems.

• Rolls Marker and Chip Banks and completes void process for Table Fills & Credits. Prepares & issues slot wallets.

• Processes Slot & Poker Jackpots and Promotional Payouts.

• Processes Reel Rewards issues and returns w/Slot Dept.

• Prepares & issues non-gaming banks and prepares & issues slot wallets.

• Processes Slot & Poker Jackpots and Promotional Payouts.

• Processes QCP and regular Bank Deposits and receives cash deliveries from bank.

• Completes Soft count buys for Slots, Tables and other areas as required and verifies all Soft count strapped cash. Receives Dealer Tokes.

• Maintains Front Money & Marker Banks.

• Processes issues & returns of Generic Reel Rewards Coupons to Group Sales and receives new RR inventory from vendors.

• Processes employee transactions for Food, Beverage, Group Sales, Promotions, Table Games, Marketing and others as needed.

• Performs Year End/Month End Inventory & Audits for Cage and all retail outlets.

• Processes Comp Shoppers and all required cash for special events.

• Processes Poker Room Fills, issues Poker Banks and reconciles Tournament revenue.

• Processes Mid shift, Closeouts, Variances and re-impresses Cashier Carts.

• Completes In-transits, Rundowns, and Central Credit inquiries.

• Processes checks and other documents through Optical scanner to maintain database.

• Assists in all areas as needed in the NRT Bank. Processes Airfare reimbursements, Guest Disputes and encodes Markers for deposit.

• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions

• All Team Members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.

• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances. Maintains confidentiality of all player accounts. Maintains security and confidentiality of files, records, and lists.

• Collaborates with workgroup and all support departments to ensure player satisfaction. Communicate all relevant information to co-workers and management to maintain consistency and avoid potential problems. Works with team members to achieve common goals.

Physical, Mental & Environmental Demands:

• Must be physically mobile with reasonable accommodation

• Able to obtain a Gaming License
• Must have a high school diploma or GED
• Must be at least 21 years of age
• Able to lift and carry up to 50 lbs. (e.g., bag of coins)
• Able to stand, walk, stop, talk, hear, and reach at least 2 feet across a counter
• Must have manual dexterity and coordination to operate office equipment (including computers, jet sorts, and 10 keys), handle currency, tokens, coins, keys, and buttons
• Must have good close/ medium range vision with the ability to distinguish colors
• Able to tolerate secondary smoke, high noise levels, bright lights, and dust
• Able to work at a fast pace in mentally and physically stressful situations
• Able to walk and remain standing for 8 to 10 hours with breaks
• Able to safely push or pull a cashier cart when fully loaded
• Able to differentiate between various denominations of currency and chips.
• Must maintain professional composure in all situations (e.g., demanding or threatening customers and during periods of high business volume)

Qualifications

• Able to obtain a Gaming License
• Must have a high school diploma or GED equivalent required.
• Must be at least 21 years of age
• Must present a well-groomed appearance
• Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
• One-year previous United States currency money handling work experience preferred
• Must read, write, speak, and understand English
• Must be willing to serve customers from a variety of backgrounds
• Must be willing to work nights, weekends, and holidays and work overtime
• Able to pass mandated regulation and department testing