Imagenet

Mailroom Scanning Clerk - Tampa, FL

Imagenet  •  $15/hr  •  Tampa, FL (Onsite)  •  5 days ago
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Job Description

Mailroom Scanning Clerk

Location: In Office - Tampa, FL

Job Type: Full-time

Pay: $15 per hour/DOE

Schedule: Monday to Friday | 7:00am-3:30pm

We are seeking a detail-oriented and dependable Mailroom Scanning Clerk to support daily mailroom and document processing operations. This role is responsible for sorting, opening, organizing, preparing, and processing incoming and outgoing mail and documents with accuracy and efficiency.

The ideal candidate is organized, hands-on, and comfortable working in a fast-paced production environment that requires accuracy, consistency, and timely completion of tasks.

Key Responsibilities

Mail Sorting, Scanning, and Document Preparation

  • Open, sort, organize, and prepare incoming mail and documents for processing
  • Ensure accurate identification, categorization, and routing of mail items
  • Performs high speed, high volume production and scanning tasks such as printing and inserting documents to process general correspondence, cards, and inserts.
  • Sets up equipment, loads materials, clears jams, and other simple malfunctions as needed
  • Support outgoing mail preparation, including packaging, labeling, and postage
  • Research mail and document details as needed to ensure proper handling

Operational Support

  • Perform data entry and maintain accurate records
  • Coordinate with internal teams to support timely and accurate mail and document flow
  • Help maintain an organized, safe, and efficient work area
  • Follow company procedures for mail handling, document processing, and quality control
  • Perform other duties as assigned

Qualifications:

  • High school diploma or equivalent (GED) required.
  • Minimum of 1 year office related experience.
  • Proficient in the use of basic office equipment and applications specific to the function
  • Requires strong attention to detail
  • Verbal and written communication skills must be clear, tactful, and constructive
  • Data entry skills
  • Ability to work independently or within a team.
  • Consistent attendance and timeliness.
  • Time management skills.

Physical Requirements

  • Ability to stand, walk, bend, and lift throughout the shift
  • Ability to lift to 30–50 pounds (e.g., banker’s boxes)

Benefits:

  • Robust Medical package, dental, vision, and life insurance
  • 6 PTO days annually
  • 7 paid holidays with no wait time to qualify
  • 401(k) retirement plan

Ready to join our growing team? We’d love to learn more about you! Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet.

Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.

The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStream TM, to help with traceability, governance and automation of claims operations for its clients.

Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.

Imagenet

About Imagenet

Imagenet is a fast-growing, global company that reduces costs, improves quality, and achieves compliance for payers through our proprietary software + flexible onshore/offshore services. We manage all document types and streamline complex workflows across Digital Mailroom, Claims Processing, Member Communications & Reconciliation, and Contact Center Services.

Our core is Intelligent Document Processing (IDP) applied to payer operations: intake, classification, data extraction, validation/QC, and exception handling that convert both structured and unstructured submissions into automation-ready data and auditable outcomes.

What we deliver

• Digital Mailroom (SaaS or BPaaS): omni-channel intake, AI-assisted classification/extraction, QC, and exception handling—delivered as Managed Digital Mailroom, Hybrid Mailroom, or Mailroom Software.

• Claims Adjudication (BPO): governed worklists, SLAs, and QA oversight to process complex claims and adjustments efficiently and accurately.

• Member Communications & Reconciliation (SaaS or BPaaS): CCM updates/creation, reconciliation, content governance, and regulatory alignment.

• Contact Center (BPO): payer-trained teams supported by knowledge and workflow assistance across phone, email, chat, and back-office tasks.

How We Help:

Lower cost, higher accuracy, faster cycle times, and stronger compliance. We operate with clear SLAs, audit trails, and HIPAA-aligned practices. Capacity scales to meet seasonal or program surges while maintaining quality.

Delivery Model:

We’re a software-and-services partner: SaaS where software is the best lever; managed operations where scale and governance accelerate outcomes—both powered by the same IDP foundation. Plans can adopt what fits today and evolve over time without switching vendors.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Tampa, Florida
Year Founded
2000
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