SHERIFF’S OFFICE OF WORCESTER COUNTY

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I. GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES: Performs general office work and supports the operations of the Worcester County Sheriff’s Office.

II. ESSENTIAL FUNCTIONS: [2]

• • Types, records and files reports, forms, legal documents, correspondence, etc.;
  • Responds to inquiries from employees, families of inmates, attorneys, or other external parties;
  • Assists other departments or the general public with problems or requests by providing routine information, while referring all questionable situations to supervisors;
  • Maintains departmental records, files, copies, and may process purchase orders;
  • May be required to perform clerical functions associated with the facility’s mail;
  • May be required to perform functions associated with facility’s records department;
  • Performs computer data entry work and compiles statistics;
  • Answers the department telephone, takes messages and provides information as appropriate;
  • Performs related duties as required.

III. MINIMUM QUALIFICATIONS:

A Education and Experience

• High school graduate or equivalent;
• One year experience in an office setting. Preferably in a position dealing with the public; or
• Any equivalent combination of education and experience.

B. Special Requirements

• Ability to become certified in cardiopulmonary resuscitation (CPR).
• Massachusetts Class D motor vehicle operator’s license is required.

C. Knowledge, Ability and Skill

• Working knowledge of office practices and procedures.
• Ability to maintain confidential information.
• Ability to maintain, manage and organize complex records.
• Ability to deal appropriately with employees, government officials, agencies and the general public.
• Ability to pay attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Ability to prepare technical reports.
• Ability to perform many responsibilities independently.
• Ability to operate various types of office equipment including a computer.
• Skill in typing, dictation and computer applications preferred.
• Good communication and organizational skills.
• Verbal and written skills necessary to communicate instructions to employees.

D. Physical Qualifications

• Minimal physical effort required in performing duties under typical office and correctional facility conditions.
• Ability to operate a keyboard at efficient speed.
• Performance of work may involve talking, listening, standing, walking and driving for long period of time.

IV. JOB ENVIRONMENT:

Work is generally performed under typical office and correctional facility conditions. Has access to some department-related confidential information.

V. SUPERVISION RECEIVED:

Work is conducted under direct supervision. Work may be performed with some measure of initiative and independence.

VI. SUPERVISION EXERCISED:

None