Job Description

Ball Horticultural Company is seeking a customer-centric candidate to work in our mail center. Ball is the largest flower seed breeder/producer and distributor in the world, providing outstanding products, best-in-class customer service, and reliable supply to professional growers around the globe.

Responsibilities and Duties

• Provide accurate and timely sorting, processing and delivery of all company mail and packages to internal customers
• Perform quality checks on documentation, packaging and shipments
• Process outbound shipments through various shipping and mailing systems
• Perform various seed processing center functions to support seed availability and shipments to customers
• Use company vehicles to deliver and pick up mail, transport employees and run miscellaneous errands
• Load and unload trucks by hand and by using mechanical aids including powered forklift trucks
• Provide high-quality product and accurate content to maintain our number one position in the industry
• Participate in continuous improvement exercises and adapt to changing needs and requirements
• Work with the overall team to deliver best-in-class service
• Perform all other duties needed to help drive to our vision, fulfill our mission, and abide by our organization’s values
• Adhere to all quality control measures and watch for signs of tampering and contamination
• Perform work using multiple computer systems / software: MS Office tools, SAP inventory control and management, Carrier software – UPS, FedEx, DHL and others

Requirements

• High school diploma or GED required.
• 2 or more years of experience in light industrial, production, mailroom, packaging, shipping, or distribution operations
• Valid driver’s license required and forklift experience preferred
• Excellent verbal and written skills to communicate with internal and external customers, bilingual capabilities a plus
• Microsoft Office and inventory systems experience required
• Problem solving, attention to detail, organizational skills, teamwork, adaptability, and flexibility to work in multiple areas performing multiple tasks
• Productive, high-quality output to meet customer expectations and internal metrics
• Assist in creating new procedures and improving existing processes
• Collaborate directly with other employees inside and outside the department on shared objectives

Pay Range: $16-18/hour

Physical Requirements

• Ability to lift/carry/push/pull up to 50 lbs up 20% of the day
• Ability to sit/stand 100% of the day
• Ability to kneel/bend/reach 15% of the day
• Ability to climb/balance 10% of the day
• Ability to use hands/fingers 100% of the day

Our Promise To You

We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else! To you, we deliver a work environment and a culture where building long-lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable.

In addition to this we provide a comprehensive Total Rewards package that includes:

• Medical, dental, life and long-term disability insurance
• 401k/Profit Sharing Retirement Plan
• Paid time off benefits including vacation and holidays
• Tuition assistance
• Employee Assistance Program and Positive Health programs
• An onsite subsidized café overlooking renowned display gardens and restored natural areas