
Mailroom Associate/Backup Driver – Kent, WA
Start Your Career in Healthcare with Imagenet!
Location: Kent, WA
Job Type: Full-time
Schedule: Monday to Friday, 7:00 AM – 3:30 PM
Pay: $17.50/hour
We are seeking a detail-oriented and dependable Mailroom Associate to support daily mailroom, document processing, and delivery operations. This role is responsible for sorting, opening, organizing, preparing, scanning, and processing incoming and outgoing mail and documents with accuracy and efficiency.
The ideal candidate is organized, hands-on, and comfortable working in a fast-paced production environment that requires accuracy, consistency, and timely completion of tasks. In addition to mailroom and document processing responsibilities, this position serves as a backup driver to support the transportation and delivery of mail, documents, equipment, and supplies as needed. The successful candidate will demonstrate strong attention to detail, reliability, and a commitment to operational excellence and customer service.
Key Responsibilities
Qualifications
Physical Requirements
What We Offer
Ready to join our growing team? We’d love to learn more about you! Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet.
Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.
The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers.The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The
company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.
Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.

Imagenet is a fast-growing, global company that reduces costs, improves quality, and achieves compliance for payers through our proprietary software + flexible onshore/offshore services. We manage all document types and streamline complex workflows across Digital Mailroom, Claims Processing, Member Communications & Reconciliation, and Contact Center Services.
Our core is Intelligent Document Processing (IDP) applied to payer operations: intake, classification, data extraction, validation/QC, and exception handling that convert both structured and unstructured submissions into automation-ready data and auditable outcomes.
What we deliver
• Digital Mailroom (SaaS or BPaaS): omni-channel intake, AI-assisted classification/extraction, QC, and exception handling—delivered as Managed Digital Mailroom, Hybrid Mailroom, or Mailroom Software.
• Claims Adjudication (BPO): governed worklists, SLAs, and QA oversight to process complex claims and adjustments efficiently and accurately.
• Member Communications & Reconciliation (SaaS or BPaaS): CCM updates/creation, reconciliation, content governance, and regulatory alignment.
• Contact Center (BPO): payer-trained teams supported by knowledge and workflow assistance across phone, email, chat, and back-office tasks.
How We Help:
Lower cost, higher accuracy, faster cycle times, and stronger compliance. We operate with clear SLAs, audit trails, and HIPAA-aligned practices. Capacity scales to meet seasonal or program surges while maintaining quality.
Delivery Model:
We’re a software-and-services partner: SaaS where software is the best lever; managed operations where scale and governance accelerate outcomes—both powered by the same IDP foundation. Plans can adopt what fits today and evolve over time without switching vendors.