
Mailroom Associate/Backup Driver – Clifton, NJ
Start Your Career in Healthcare with Imagenet!
Location: Clifton, New Jersey
Job Type: Full-time
Schedule: Monday to Friday, Day Shift (7:00 AM – 3:30 PM or 7:30 AM – 4:00 PM)
Pay: $17 - $18/hour DOE
We are seeking a detail-oriented and dependable Mailroom Associate to support daily mailroom, document processing, and delivery operations. This role is responsible for sorting, opening, organizing, preparing, scanning, and processing incoming and outgoing mail and documents with accuracy and efficiency.
The ideal candidate is organized, hands-on, and comfortable working in a fast-paced production environment that requires accuracy, consistency, and timely completion of tasks. In addition to mailroom and document processing responsibilities, this position serves as a backup driver to support the transportation and delivery of mail, documents, equipment, and supplies as needed. The successful candidate will demonstrate strong attention to detail, reliability, and a commitment to operational excellence and customer service.
Key Responsibilities
Qualifications
Physical Requirements
What We Offer
Ready to join our growing team? We’d love to learn more about you! Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet.
About Imagenet
Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes. Founded in 2000 and headquartered in Tampa, Florida, Imagenet supports 150+ health plans through its payer clients.
Our teams help improve efficiency, accuracy, visibility, and service across complex healthcare operations, including digital mailroom, claims adjudication, contact center, member communications, and related administrative functions. By combining experienced operational teams, proven processes, and purpose-built workflow technology, Imagenet helps payers keep essential processes moving for the members, providers, and communities they serve.
Imagenet operates 10 secure facilities across the U.S. and one secure facility in Manila, Philippines.
Joining Imagenet means contributing to work that supports the healthcare operations members and providers rely on every day.

Imagenet is a fast-growing, global company that reduces costs, improves quality, and achieves compliance for payers through our proprietary software + flexible onshore/offshore services. We manage all document types and streamline complex workflows across Digital Mailroom, Claims Processing, Member Communications & Reconciliation, and Contact Center Services.
Our core is Intelligent Document Processing (IDP) applied to payer operations: intake, classification, data extraction, validation/QC, and exception handling that convert both structured and unstructured submissions into automation-ready data and auditable outcomes.
What we deliver
• Digital Mailroom (SaaS or BPaaS): omni-channel intake, AI-assisted classification/extraction, QC, and exception handling—delivered as Managed Digital Mailroom, Hybrid Mailroom, or Mailroom Software.
• Claims Adjudication (BPO): governed worklists, SLAs, and QA oversight to process complex claims and adjustments efficiently and accurately.
• Member Communications & Reconciliation (SaaS or BPaaS): CCM updates/creation, reconciliation, content governance, and regulatory alignment.
• Contact Center (BPO): payer-trained teams supported by knowledge and workflow assistance across phone, email, chat, and back-office tasks.
How We Help:
Lower cost, higher accuracy, faster cycle times, and stronger compliance. We operate with clear SLAs, audit trails, and HIPAA-aligned practices. Capacity scales to meet seasonal or program surges while maintaining quality.
Delivery Model:
We’re a software-and-services partner: SaaS where software is the best lever; managed operations where scale and governance accelerate outcomes—both powered by the same IDP foundation. Plans can adopt what fits today and evolve over time without switching vendors.