Title: Mail Services Technician - Position 00376
State Role Title: Admin and Office Spec II
Hiring Range: $33,067 - $38,027
Pay Band: 2
Agency: Department of Motor Vehicles
Location: DMV Headquarters, Richmond, VA (MAIL SERVICES WORK UNIT)
Agency Website: www.dmv.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles (DMV) is seeking a Mail Services Technician for our Mail Services Work Unit. The Mail Services Technician supports the DMV's mailing and distribution operations by mentoring Mail Services Technicians, aiding in training, addressing operational challenges, and recommending improvements. Reporting directly to the Mail Services Manager, this role ensures the accurate and efficient handling of mail processes, compliance with postal regulations, and operational alignment with agency objectives.
The Administrative Services Division includes four subdivisions, each with unique roles. Mail Services manages incoming and outgoing correspondence, including inserting, tipping, and distribution. Print Services produces essential DMV materials like manuals, forms, and decals, handling electronic publishing and mainframe printing. Warehouse Services oversees the storage, distribution, and consignment of supplies and secure items. Administration coordinates scheduling, inventory, and resources across subdivisions to ensure efficient statewide operations.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Minimum Qualifications
•Comprehensive knowledge of USPS regulations and mailing standards
•Proficiency in operating specialized equipment, including Pitney Bowes Connect 3000, SendPro360, VOTI X-ray Security Systems, Xerox multifunction printers, and UPS WorldShip
•Skilled in maintaining accurate mailing, postage, and compliance records
•Familiarity with preventive maintenance practices for mail systems to minimize downtime and ensure operational efficiency
•Strong interpersonal skills to collaborate effectively with internal teams, vendors, and external agencies
•Experience in prioritizing and handling high-volume workflows involving over 6,000 items daily
•A valid driver's license for mail pick-up and delivery
Additional Considerations
•Experience working in State governmental mail services is preferred
•Extensive knowledge of the mailing and shipping industry
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
