Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

The Account Services, Mail Clerk II, is a vital member of the service operations team, responsible for managing daily inbound mail activities and ensuring timely distribution throughout the organization. This role includes processing return mail, executing scheduled mail runs, and supporting administrative tasks such as handling paid-in-full mailouts, scanning large files, processing FEDEX invoices, and generating daily reports. The Account Services, Mail Clerk II, plays a key role in maintaining workflow efficiency by adhering to established procedures and contributing to the overall success of the department.

Essential Duties and Responsibilities:

• Collect incoming mail and packages, sort them by department or recipient, and ensure timely delivery.
• Deliver mail throughout the building on a scheduled route.
• Prepare outgoing mail, including weighing, labeling, and affixing postage.
• Identify and process undeliverable or returned mail, updating records as needed.
• Track incoming and outgoing mail volumes, maintain logs, and prepare reports.
• Operate Mailroom Equipment, use postage meters, scanners, copiers, and other mailroom tools.
• Work with postal services and courier companies (e.g., FedEx, UPS) to ensure proper handling and delivery.
• Scan documents, filing, and assisting with invoice processing.
• Transport outgoing mail to the post office or courier drop-off locations using a company vehicle, ensuring timely and secure delivery.
• Other duties as assigned

Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum two (2) years of experience in mailroom, office support, administrative, customer service, records management, or related environment.
• Ability to quickly address issues and provide responsive customer service.
• Demonstrated ability to communicate effectively both verbally and in writing, with strong active listening skills and the ability to build productive working relationships across teams.
• Proven ability to collaborate in a team-oriented environment while maintaining professional communication
• Demonstrated high levels of professionalism and ethical standards, adhere to policies, respecting all individuals and supporting organizational values.
• Proven ability to prioritize tasks efficiently and focus on quality and productivity in work.
• Ability to meet attendance standards and proactively contribute to innovation and improvement.
• Demonstrated strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Ability to lift and move 10 lbs.

Education

• High School Diploma, GED or equivalent.

Overtime - as required on an as needed basis.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA.

Qualifications Preferred:

• Captive finance industry experience is highly preferred!

Physical Demands: Regularly required to sit, stand, walk, bend, reach, and perform repetitive hand movements while sorting, processing, scanning, and distributing mail and documents. Must be able to lift, carry, push, or pull mail trays, boxes, and office materials weighing up to 10 lbs. (pounds) and move throughout the facility to complete scheduled mail runs and related administrative tasks.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule:

• This position requires onsite work five (5) days per week, Monday - Friday, 8:00 a.m. - 5:00 p.m. Schedule and reporting requirements may be subject to change based on business needs.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.