Job Description

The Mail Clerk is responsible for the timely and accurate distribution, collection, and processing of incoming and outgoing mail and packages within client facilities managed by UG2. This role plays a critical part in supporting daily workplace operations by ensuring reliable internal mail delivery and maintaining organized mailroom processes.

Key Responsibilities

• Sort, organize, and distribute incoming mail and packages to designated departments and individuals.
• Collect outgoing mail and prepare shipments for postal or courier delivery.
• Operate mailroom equipment including postage meters, scanners, and package tracking systems.
• Maintain accurate logs for incoming and outgoing deliveries.
• Coordinate with courier services such as FedEx, UPS, and USPS.
• Provide internal delivery services throughout the building or campus.
• Assist employees with shipping requests and package tracking.
• Maintain an organized and secure mailroom environment.
• Follow company policies regarding confidential and sensitive mail handling.
• Support additional workplace services tasks as needed.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in mailroom, facilities support, logistics, or similar role preferred.
• Ability to lift and move packages up to 40 lbs.
• Strong organizational and time management skills.
• Basic computer skills for tracking deliveries and shipments.
• Professional communication and customer service skills.
• Ability to walk throughout large facilities for extended periods.

Competencies

• Reliability and attention to detail
• Customer service orientation
• Organization and time management
• Ability to work independently and as part of a team

About UG2:

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.
Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.