Memorial Health

Mail Clerk

Memorial Health  •  $15.75 - $22.52/hr  •  Springfield, IL (Onsite)  •  7 days ago
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Job Description

Min

USD $15.75/Hr.

Max

USD $22.52/Hr.

Performs a variety of mail services in support of the Patient Financial Services Department, including receiving, opening, sorting, and delivering mail. Operates associated mail equipment and tracks mail volumes.

Updates demographic and insurance information received from the patient or other third party sources.

Validates and processes HIPAA Authorization Requests and Subpoena’s for UB04 Claim forms and/or Itemized Bills from patients, attorneys, insurance companies and others.

Qualifications

Education:

  • Graduation from high school, or the equivalent required. Associate degree or post secondary education preferred.

Experience:

  • Previous experience with mail operations, including familiarity with the United States Postal Service (and other such delivery service providers), postal regulations, and mail center equipment is highly preferred.

Other Knowledge/Skills/Abilities:

  • Knowledge of HIPAA Privacy Regulations preferred.
  • Possesses basic writing and math skills, including the ability to perform simple calculations using a calculator.
  • Possesses the ability to regularly lift, push, and pull up to 25 pounds.
  • Ability to stand for prolonged periods throughout the work shift.
  • Demonstrates the ability to multi-task autonomously while working on multiple responsibilities simultaneously.
  • Basic working knowledge of personal computers and their associated software, such as word processing and spreadsheet applications is required. Experience with Microsoft products Word and Excel is highly preferred.

Responsibilities

  • Receives requests for bulk mailings; determines best mailing and delivery methods to achieve desired results.
  • Receives and sorts incoming, outgoing, and interdepartmental mail. Batches, bundles, routes, and/or delivers mail, providing special attention and handling to urgent mail, packages, and other specialty items.
  • Works closely with external mail services firms for the coordination of services or to resolve inquiries.
  • Develops and maintains PFS mail slots and ensures postage/mailing supplies, such as express mail envelopes and bills of lading, are available.
  • Tracks department mail volume activity and compiles written results for management.
  • Process’s assigned folders according to departmental procedures.
  • Reviews Subpoena &/or HIPAA Authorization Requests and validates forms are completed in accordance with MMC requirements.
  • Logs incoming Subpoena and/or HIPAA Authorization Requests. Processes approved requests and delivers by fax or USPS Mail to requestor. Processes denied requests notifying requestor with reason for denial.
  • Serves as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
  • Performs other related work as required or requested.

    • The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

    Memorial Health

    About Memorial Health

    Memorial Health is one of the leading healthcare organizations in Illinois—a responsibility we are proud to uphold. Founded in 1897 to meet the expanding needs of our communities, we have assembled an ever-growing team and vast resources.

    Dedicated to unsurpassed excellence in care, education, and research, our community-based, not-for-profit corporation features a team of nearly 10,000 strong throughout eight state-of-the-art affiliates offering a broad array of vital services. Yet what matters equally is the size of our heart. Our ambitions. And our potential to do bigger and better things.

    We’re achieving our goals by developing academic alliances with other respected institutions, including the BJC HealthCare Collaborative and the Southern Illinois University School of Medicine. By earning important credentials and accreditations. By making a real investment in employee development. And by building upon our reputation for excellence on the regional level, with the goal of realizing national prominence.

    Industry
    Healthcare & Social Services
    Company Size
    1,001-5,000 employees
    Headquarters
    Springfield, IL
    Year Founded
    Unknown
    Website
    memorial.health
    Social Media