The Chain/Rope & Cable Department Head at Mac’s Hardware is a full-time sales associate position responsible for managing the daily functions of the Chain, Rope, and Cable department. This role requires delivering exceptional customer service by assisting customers with selecting appropriate products for their project needs, as well as measuring and cutting chain, rope, and cable to customer specifications.
In addition to sales responsibilities, the Department Head is responsible for maintaining inventory levels by putting away freight, organizing merchandise, and ensuring the department remains clean, safe, and fully stocked. The role also includes executing price changes, completing merchandising resets, and ensuring all products are properly labeled and displayed according to company standards.
Due to the high-demand nature of this department, the position requires frequent heavy lifting and the safe handling of materials and equipment. The ideal candidate will demonstrate strong communication skills, product knowledge, the ability to work independently, and a commitment to maintaining a safe and efficient work environment while supporting overall store operations.
Provide excellent customer service by assisting customers with product selection and project needs
Measure and cut chain, rope, and cable to customer specifications
Stock merchandise and put away freight deliveries in a timely manner
Maintain department cleanliness, safety, and organization
Complete price changes and signage updates as required
Execute merchandising resets according to store standards
Monitor inventory levels and report low stock to management
Safely lift, move, and handle heavy materials and equipment
Follow all safety procedures and store policies
Support overall store operations and assist in other departments as needed
Maintain product knowledge to effectively assist customers
CNRG offers a range of benefits for both Full Time and Part Time employees:
Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
Remember when you could walk into a hardware store and be greeted by your first name? When you could find everything you needed and qualified people who cared about your project would give you advice? That’s how we do business.
Known to be “NOT Just Another Hardware Store,” MAC’S offers not only the standard hardware you expect, but also items in bulk like fasteners; chain, rope, and cable; racking for storage; upholstery foam and fabric; nostalgic soda; special orders, and great customer service. MAC’S has fourteen locations in the tristate area: Fargo, Bismarck, Jamestown, Devils Lake, Dickinson, Minot, Huron, Watertown, Aberdeen, Sioux Falls, Moorhead, Detroit Lakes, Olivia, andAlbany.
MAC’S Mission:
NOT Just Another Hardware Store by providing the best service to every customer, every time, in every store with a unique assortment of hardware for farm, home, and industry at a great value.
