Job Description

Milestone Technologies, Inc. is seeking a macOS Platform Engineer (L4) to serve as a senior engineering resource responsible for the design, deployment, and long-term management of macOS endpoints and platform infrastructure within OneTrust’s engineering environment. This role requires deep expertise in macOS architecture, Omnissa Workspace ONE (MDM), security compliance standards, and enterprise-scale macOS platform operations.
Candidates must demonstrate advanced troubleshooting capability, strong understanding of macOS developer workflows, and the ability to support a high-performing engineering organization in a fast-paced, technically demanding environment.

Job Title: macOS Platform Engineer (L4)

Full-time

How you will make an impact

• Troubleshoot and support macOS desktop applications, including CLI tools, IDEs, and developer utilities.
• Diagnose and resolve macOS‑specific issues (permissions, access controls, developer tooling, system behavior).
• Support and optimize developer workflows on macOS, including environment setup and configuration standards.
• Manage endpoint configurations, device assignments, and app group mappings within Omnissa Workspace ONE
• Import, test, refine, and maintain macOS security and configuration profiles in Workspace ONE.
• Translate security and compliance requirements into functional MDM profiles, restrictions, and enforcement controls.
• Deploy and validate CIS macOS benchmark configurations across test, pilot, and production phases.
• Collect feedback from pilot groups and iterate on security configurations to meet benchmark expectations.
• Standardize and maintain “birthright” (default) macOS application sets for both end users and developers.
• Plan and execute application removal, migration, and cleanup activities during lifecycle transitions.
• Validate application deployments, updates, and removals to ensure consistent and expected behavior.
• Manage Apple Business Manager (ABM) tokens across multiple organizations and maintain integration with Workspace ONE for automated enrollment.
• Develop clear, step‑by‑step technical documentation for macOS setup, developer tools, and troubleshooting procedures.
• Author and maintain reusable platform documentation, standards, and configuration guides.
• Support IT operations by executing project deliverables, closing milestones, and managing endpoint engineering workloads with accuracy and timeliness.

What you will need to succeed

• Deep expertise in macOS operating system internals, platform architecture, and enterprise macOS management.
• Strong proficiency with Omnissa Workspace ONE including profiles, policies, application workflows, and device lifecycle management.
• Experience implementing or maintaining CIS macOS Benchmarks and macOS security-hardening frameworks.
• Ability to support engineering‑focused macOS environments, including developer tools, compilers, SDKs, and automation utilities.
• Strong troubleshooting skills across macOS system behavior, permission models, network configurations, and application dependencies.
• Experience with macOS packaging, application validation, and lifecycle transitions.
• Working knowledge of Apple Business Manager, device enrollment workflows, and token lifecycle management.
• Excellent communication skills with the ability to write clear engineering documentation and reusable platform guides.
• Strong organizational and time‑management skills with the ability to handle concurrent engineering and operational workloads.
• Ability to work cross-functionally with developers, IT operations, and security leadership in a fast-paced environment.

Preferred Qualifications

• 7+ years of experience supporting macOS platforms in enterprise or engineering environments.
• Prior experience with Omnissa Workspace ONE (advanced proficiency strongly preferred).
• Understanding of macOS development tooling (Homebrew workflows, Xcode CLI tools, Python/Node/Ruby environments, etc.).
• Experience deploying or managing security-hardening frameworks across macOS at scale.
• Familiarity with scripting languages such as bash, zsh, or Python for automation tasks.
• Experience supporting mixed-platform engineering environments (Windows, Linux, macOS).
• Background in Zero Trust, endpoint security, and compliance standards.

Technologies You Will Work With

• Omnissa Workspace ONE (UEM)
• macOS (Monterey, Ventura, Sonoma or later)
• CIS macOS security benchmarks
• Apple Business Manager (ABM)
• macOS packaging and application lifecycle tools
• Developer tooling (CLI utilities, IDEs, SDK configuration, automation tools)
• MDM configuration profiles, policies, and enforcement frameworks