Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for operating insertion and printing equipment at a basic proficiency level for processing customer correspondence mailings. Key responsibilities include being production and quality focused in alignment with 5S Lean methodology and working in a high volume and demanding physical production environment. Job expectations include monitoring and executing on production plans by operating high speed manufacturing equipment.

Line of Business Job Description:

A first level position requiring the operation of insertion and printing equipment for processing customer statements and other customer communications for a world class statement processor. The position requires an individual who is production and quality focused and who is capable of working in a high volume and demanding continuous production environment. Associates will be exposed to 5S and Lean Principles and will be expected to comply and exhibit behaviors consistent with 5S and Lean. The individual must be a self-starter, able to be cross-trained on multiple pieces of equipment (high speed and low speed), a team player, organized, and results oriented with exceptional work habits. Physical stamina, flexibility in work schedule, and decision-making ability are also required. Position requires compliance with all department policies and safety regulations. This position will work under the direct supervision of the shift leader(s).

Schedule: 1st Shift Monday, Wednesday, Thursday, Friday, Saturday 7:00am - 3:30pm (off Tuesdays and Sundays)

This area is a high security work environment. Smocks and steel toed shoes are required to be worn at all times. You must be able to stand for long periods of times (up to 8 hours) and lift up to 50 pounds.

Responsibilities:

• Operates insertion and printing equipment at a basic proficiency level while meeting production and quality standards under supervision
• Oversees machine set-up and inspects parts with precision prior to production initiating
• Stands for long periods and is able to push/pull/lift up to 50 pounds as required
• Executes routine quality inspections of printed and inserted material for accuracy and integrity
• Completes paperwork and day-to-day tasks in compliance with all policies, procedures, safety regulations, and 5S principles
• Communicates with department peers, supervisors, vendor representatives, and other departments to work effectively in a team environment
• Cross-trains on multiple pieces of equipment and in reconcilement functions as required
• Ability to accurately complete machine log, accurately load jobs, understand internal workflow process, interdepartmental dependencies and workflows.
• Must demonstrate a basic awareness and understanding of customer privacy policy
• Demonstrated strong work ethic, punctuality, attendance, and scheduling flexibility.

Required Qualifications:

• Ability to operate insertion and printing equipment at a basic competence level to process customer statements and other customer communications on high speed printers and rendering equipment for mailing through the United States Postal Service
• Experience working in a production environment
• Able to constantly stand for 8 hours
• Able to push/pull/lift up to 50 lbs. as required throughout each shift
• Capability to work effectively in a team environment
• Orderliness in personal work habits
• Demonstrated mechanical aptitude
• Ability to write and complete basic data forms associated with production activity
• Ability to read, understand, and comply with English language production documents
• Ability to comply with basic English language verbal instructions
• Basic knowledge of numeric keyboard. Basic PC skills
• Demonstrated ability to learn quickly
• Demonstrated listening and understanding capabilities and the ability to be cross-trained
• Requires an ability to make sound decisions, solve problems, and to exhibit a continuous process improvement orientation
• Aptitude to interpret data and take action
• Ability to communicate effectively

Desired Qualifications

• 1+ year of production related experience

Skills:

• Attention to Detail
• Collaboration
• Active Listening
• Adaptability
• Decision Making
• Problem Solving
• Critical Thinking
• Innovative Thinking
• Written Communications

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week:

40