Job Description

Our team is responsible for developing cutting-edge NLP/ML algorithms and strategies to improve user consumption experience, inspire merchants' service quality and revenue, and build a fair and flourishing ecosystem on our E-commerce Platform. More specifically, our team is responsible for the algorithms of Intelligent Customer Service under TikTok's global e-commerce business.

We are looking for talented individuals to join us for an internship in 2026. Internships at ByteDance aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at ByteDance

Internships at ByteDance aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to ByteDance and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).

Summer Start Dates:
- May 11th, 2026
- May 18th, 2026
- May 26th, 2026
- June 8th, 2026
- June 22nd, 2026

Responsibilities:
- Applying LLMs for a variety of multilingual and multimodal scenarios of e-commerce business;
- Establishing a generative-based AI chatbot that is capable of resolving post-sale issues and achieving pre-sale interactive consultations;
- Text generation, including product titles and descriptions, dialogue summary, auto-replying of emails and tickets, etc.;
- Machine translation, including optimizing translation quality in dozens of scenarios and language pairs in the e-commerce scenarios, as well as the research of related cutting-edge technologies.

annually.