Job Description

Job Location Downtown Health Center - Port Angeles, WA 98362 Position Type Part Time Salary Range $22.00 - $25.00 Hourly

Job Category Health Care

OUR FULL-TIME MEDICAL ASSISTANTS WORK 10 HOUR DAYS, 4 DAYS A WEEK. PART-TIME IS CONSIDERED NO MORE THAN 2 DAYS A WEEK. PER DIEM IS AT LEAST 1 DAY EVERY 2 WEEKS, NO MORE THAN 2 DAYS A WEEK. THESE ARE NOT BENEFITS ELIGIBLE POSITIONS. SCHEDULE IS NEGOTIATED BY EMPLOYEE AND MA SUPERVISOR.

TO BE CONSIDERED FOR PART-TIME OR PER DIEM, YOU MUST:

Have EPIC experience, AND a) Prior NOHN Employed MAR or MAC or B) MAC with at least 1 year of experience.

Affect the productive and efficient operation of assigned clinic or department through timely and attentive administrative support.

PRIMARY ACCOUNTABILITIES

Achieve Results

• Ensure the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinic support (as authorized or licensed).

• Ensure that patients experience a positive experience, treated with the care and compassion expected.

• Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements

Operational Excellence

• Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.

Relationships

• Provide supportive care for each patient and is aware of specific needs.

• Establish favorable working relationships with all colleagues

Stewardship and Professionalism

• Uphold and consistently represent the values and mission of NOHN at all times.

• Ensure compliance and attention to all corporate policies and procedures.

Primary Tasks and Duties:

• Prepares patient for clinical exam/visit, including the collection of typical patient vital signs (blood pressure, temperature if appropriate for visit, height, weight, etc.)

• Assists provider with clinical visit in a quiet, discreet, efficient manner (if any questions or need for suggestions arise during the examination, these are to be discussed with the provider outside of the exam room).

• Follows through with post-visit duties.

• Assists with office duties as assigned (check and replenish supplies, wiping down rooms after each patient, check emergency cart/bag on rotating weekly checks, washing/packaging/autoclaving instruments, etc)

• Screen patient calls and determine nature of complaints, then advise caller accordingly to what your provider recommends.

• Schedule patient for specifically ordered tests at other medical facilities, completing proper template in EMR and advising patient of any preparation needed.

• Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational and safety needs.

• Laboratory CLIA testing

• Administer and record all medications ordered by the provider

• Pend prescriptions/orders for patient as directed by provider and record in EMR.

• Refill prescriptions as needed by provider in the progress notes following the guidelines as listed in the patient care policy on the K-Base and record in the EMR.

• Be able to assist with procedures as listed on procedure list on the K-base and Procedure shelf.

• Train and mentor medical assistant staff as assigned.

• Contribute to development of processes for Medical Assistant training.

Essential Functions:

• Read, write, and maintain patient records and related administrative documentation

• Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data

• Utilize computers in the collection, management, and reporting of patient records

• Ability to work with a diverse, sometimes difficult and demanding patient population

Qualifications

POSITION REQUIREMENTS

Education

• High school diploma or equivalent

• Certified Medical Assistant credentialed in the State of Washington required

Experience 

• 1-2 years of medical assisting experience preferred

• Demonstrates success with clear thinking and ability to reorganize as needed

• Demonstrates success in working independently, prioritization and problem solving

• Demonstrates success in organization abilities

• Working knowledge of Microsoft applications including Excel, Word, Outlook, etc. or willingness to learn

• Demonstrates success in effectively managing difficult situations

Working Conditions 

• Normal outpatient ambulatory working environment.  Requires good verbal and written communication skills.  Must be able to speak and read the English language. 

• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum 50 pounds without assistance. 

• The noise level is usually moderate with many conversations occurring at the same time. 

• Normal overtime/extended work hours.

Key Soft Skills

• Demonstrates flexibility in workday with ability to multi-task

• Willingness to take and give constructive feedback

• Willingness to learn and grow

• Change tolerant

• Always patient focused

• Organized and efficient in daily work and tasks

• Ability to dynamically problem solve

• Ability to create and foster a collaborative team environment

• Ability to lead self-others and maintain a positive, high functioning team culture

• Willingness to embody and uphold the mission, values, and principles of the organization