Job Description

What can you expect as a FedEx team member?

• Career Mobility and Development When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Hyderabad

48

Regular

3-Apr-2026

Posting Close Date:

9-Apr-2026

Job Family:

FXE-MEISA: Customer Financial Services Specialist

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

Awards

• FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023

What you will be doing:

• Support key processes in the Ship to Collect (STC) cycle, including credit checks, billing validation, collections follow‑ups, and dispute triaging.
• Assist in managing GCI (Global Credit Insurance) activities by validating coverage, monitoring credit limits, and escalating exceptions.

• Perform day‑to‑day Credit & Collections tasks such as sending payment reminders, tracking overdue accounts, and updating customer payment statuses.
• Handle Disputes by logging issues, coordinating with cross‑functional teams, and ensuring accurate and timely resolution.
• Process and reconcile Cash Applications, including matching remittances, clearing short‑pays, and resolving unapplied cash.
• Support Billing operations, ensuring invoices are accurate, compliant, and timely.
• Apply specialist knowledge to review and follow established processes, ensuring adherence to policies and internal controls.
• Identify process gaps and participate in the design, development, and implementation of improvements within the STC cycle.
• Collaborate closely with Sales, Customer Service, Finance, and Supply Chain teams to resolve customer financial issues.
• Contribute to achieving divisional and corporate goals by maintaining high accuracy, meeting SLAs, and supporting continuous process efficiency.

What do you bring with you:

• Overall experience of 2 to 3 years in Accounts payable, Credit & collections, handling disputes and billing.
• Having specific STC work experience would be an added advantage.
• Analytical Skills.
• Numerical Skills
• Presentation Skills.
• Interpersonal Skills.
• Judgement & Decision-Making Skills

What you can expect

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together.

Analytical Skills;Numerical Skills;Presentation Skills;Interpersonal Skills;Judgement & Decision Making Skills

Bachelor