Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
The M365 Engineer - Modern Workplace implements, administers, and supports business-focused Microsoft 365 services across SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot. This role partners with business and technical teams to deliver secure, reliable, well-governed collaboration, automation, analytics, and AI-enabled workplace solutions. The engineer serves as an escalation point for complex incidents and service requests, supports platform governance and adoption, and maintains documentation, standards, and automation to improve operational efficiency.
Job Description
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship as security clearance is required.
Modern Workplace Platform Administration & Governance: Administer and support SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot capabilities with an emphasis on governance, lifecycle management, reliability, and service health.
SharePoint Online & Content Collaboration: Support collaboration sites, content management, permissions, site architecture, document management, adoption, and information governance practices across SharePoint Online and related Microsoft 365 workloads.
Business Enablement & Low-Code Solutions: Partner with business stakeholders to identify automation, workflow, reporting, and digital transformation opportunities using Power Apps, Power Automate, Power BI, Copilot Studio, and related platform capabilities.
Microsoft Fabric & Analytics Support: Support Fabric and Power BI administration activities that enable data integration, dataflows, reporting, business intelligence, and analytics use cases in alignment with organizational governance standards.
Azure Services Management: Administer Azure services that support Modern Workplace solutions, including subscriptions, resource groups, storage accounts, serverless services, application integrations, automation, and operational governance outside of Entra ID administration.
Copilot Readiness & Adoption: Support Copilot for Microsoft 365 readiness, governance, adoption, communication, end-user enablement, and related operational processes.
Integration & Automation: Automate administrative and operational tasks using PowerShell, Microsoft Graph, Power Platform automation, Azure Automation, Azure Functions, Logic Apps, REST APIs, JSON, webhooks, and other scripting or integration technologies as appropriate.
Security, Compliance & Change Management: Partner with security, compliance, infrastructure, networking, and service desk teams to maintain a secure, stable, and compliant environment while supporting change management, release planning, DLP, retention, access controls, and platform governance activities.
Escalation, Documentation & Knowledge Transfer: Serve as an escalation point for complex Microsoft 365 incidents and service requests; develop and maintain technical documentation, runbooks, standards, operational procedures, training materials, and adoption resources; and mentor or provide knowledge transfer to support staff as needed.
Continuous Improvement & Microsoft Roadmap: Monitor platform health, licensing, service advisories, Message Center updates, Azure and Microsoft 365 roadmap changes, emerging AI and collaboration capabilities, and recommend improvements that strengthen reliability, security, user experience, and operational efficiency.
Bachelor’s degree in Information Science, Computer Science, Information Technology, related field, and/or equivalent combination of education and experience.
Compensation for this position is $75,000-$120,000 annually, depending on experience.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or TalentAcquisition@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring
Nelnet is a leading student loan servicer – but we’re even more than that.
We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools. We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado. We help borrowers achieve their educational goals with private student loan and refinance solutions. And we help businesses boost their performance with our cutting-edge technology and trusted expertise.
Each day, over 7,000 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible. And we’re on the lookout for new people to help us go even further.
