Job Description

📌 Job Title: M365 & Compliance Specialist

📍 Location: Chandigarh India (Afternoon Shift)

🌍 About Cintra

At Cintra, we’re driving innovation in enterprise cloud transformation. As a global multi-cloud integrator and managed services provider, we support organisations in migrating and managing complex workloads across private and public cloud environments.

With teams across the UK, US, and India, we deliver secure, scalable, and high-performing solutions that power modern businesses 🚀

🎯 Role Purpose

As an M365 & Compliance Specialist, you will take ownership of the security, governance, and optimisation of Cintra’s global Microsoft 365 environment.

Operating within a Zero Trust framework, you’ll play a key role in protecting identity and data assets—including email, documents, and collaboration platforms—while ensuring compliance and operational excellence.

As part of a small, agile team, you’ll also act as a technical escalation point and mentor, supporting junior team members and contributing to the continuous improvement of IT operations 🔐

🔑 Key Responsibilities

• 🔐 Identity & Access Governance (IAM):
  Design and implement secure Entra ID policies, with a strong focus on enforcing MFA and developing advanced Conditional Access strategies

• 📱 Endpoint & Application Management:
  Act as the primary administrator for Microsoft Intune, managing device compliance and the full application lifecycle (deployment, patching, and retirement)

• 🤝 Productivity & Collaboration Ecosystem:
  Lead administration of SharePoint Online, Exchange Online, OneDrive, and Teams, including the design and delivery of the global company intranet

• 🛡️ Information Protection & Purview:
  Implement and manage Microsoft Purview capabilities, including sensitivity labelling and Data Loss Prevention (DLP) policies to safeguard critical data

• 🚨 Security Operations:
  Monitor and respond to identity-based risks using Microsoft 365 Defender and Entra ID Protection, continuously strengthening the security posture

• 🧩 Technical Escalation & Team Support:
  Act as an escalation point for junior IT support staff, providing guidance on complex technical issues within a collaborative team environment

• 💾 Data Protection & Continuity:
  Manage M365 retention policies and oversee cloud-to-cloud backup solutions to ensure resilience and recovery readiness

• 📊 Audit & Governance Support:
  Provide technical documentation, log analysis, and evidence for audits, while conducting regular account and licence reviews to maintain compliance and efficiency

🧠 Required Technical Skillset

• 🔑 Core Identity:
  Expert-level knowledge of Entra ID, including P1/P2 features such as Identity Protection and Conditional Access

• 📲 Endpoint Management:
  Advanced hands-on experience with Microsoft Intune for device compliance and application management

• 🏢 Collaboration Stack:
  Deep expertise in SharePoint Online (including site architecture and intranet design) and Exchange Online

• 🛡️ Compliance & Security:
  Strong understanding of Microsoft Purview, Microsoft 365 Defender, Data Loss Prevention (DLP), and sensitivity labelling

• 👥 Mentorship & Leadership:
  Proven ability to troubleshoot complex issues and support/mentor junior engineers

🌟 What We’re Looking For

• 🔍 A detail-oriented, security-first mindset

• ⚡ A proactive approach to identifying and mitigating risks

• 🤝 Strong collaboration skills within a global team

• 🚀 A continuous improvement mindset with a passion for modern workplace technologies

Diversity & Inclusion

Cintra Software & Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, nationality, sexual orientation, gender identity, disability or any other characteristic protected by law.

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