Job Description

• Business Analysis & Process Optimization:
  • Partner with stakeholders across Supply Chain, Finance, Retail, Manufacturing, and Operations to understand business needs and translate them into optimized M3 solutions.
  • Evaluate existing workflows and identify gaps, inefficiencies, and opportunities for business process improvement.
  • Document business requirements, functional specifications, test cases, and process flows.
  • Lead workshops, discovery sessions, and process mapping exercises.
• M3 Functional Expertise:
  • Configure and support M3 modules aligned with our business processes.
  • Manage and support M3 master data governance, security roles, and functional administration.
  • Troubleshoot complex functional issues (Level 2/3 support).
  • Support testing cycles, release management, upgrades, and patching efforts.
• M3 Technical & Integration:
  • Collaborate with technical teams using MuleSoft, MEC, APIs, and other integration platforms.
  • Support interface design and troubleshooting across systems including POS, Ecommerce, WMS, PLM, and GTNexus.
  • Work with M3 technical constructs such as tables, batch jobs, and data structures.
  • Assist with data migration and validation for CloudSuite.
• Project & Change Management:
  • Serve as a senior resource for ERP enhancement projects and the CloudSuite migration.
  • Participate in project planning and requirements prioritization.
  • Develop and deliver end-user training.
  • Maintain documentation and support change control processes.

• M3 Functional Expertise:
  • Configure and support M3 modules aligned with our business processes.
  • Manage and support M3 master data governance, security roles, and functional administration.
  • Troubleshoot complex functional issues (Level 2/3 support).
  • Support testing cycles, release management, upgrades, and patching efforts.
• M3 Technical & Integration Responsibilities:
  • Collaborate with technical teams using MuleSoft, MEC, APIs, and other integration platforms.
  • Support interface design and troubleshooting across systems including POS, Ecommerce, WMS, PLM, and GTNexus.
  • Work with M3 technical constructs such as tables, batch jobs, and data structures.
  • Assist with data migration and validation for CloudSuite.

• 5+ years of hands-on experience with Infor M3 ERP in a techno-functional, business analyst, or consultant role
• Experience configuring M3 and working with tools such as H5, XtendM3, CMS, LCM, IDM, and APIs
• Strong understanding of M3 tables, data structures, batch jobs, and integration concepts
• Strong capability to create functional and technical specifications
• Excellent communication and collaboration skills
• Experience with IBM iSeries M3 and/or CloudSuite M3 on AWS preferred
• Familiarity with MuleSoft, MEC, and enterprise integrations preferred
• Experience with connected systems such as Manhattan WMS, GTNexus, PLM, POS, or Shopify preferred
• Industry experience in Retail, Apparel, Footwear, or Consumer Goods.
• Experience with ERP upgrades or cloud migrations.